Director, Transformation Program Management

Description

• Establish our organization as the industry leader in finance operations innovation
• Develop change management strategies to ensure successful adoption of new processes and technologies
• Develop and execute comprehensive finance operations transformation roadmap aligned with business objectives
• Budgetary oversight - develop project budgets, obtain approvals for and adhere to project scope. Own budget of the assigned project and enable project sponsor to make well-informed decisions about proposed investments, emerging opportunities, and areas for improvement.
• Create training programs and knowledge transfer protocols
• Oversee implementation of modern finance operations systems (ERP, planning tools, analytics platforms, generative AI driven processes)
• Partner with senior leadership to identify opportunities for operational excellence and cost optimization
• Foster culture of continuous improvement and innovation
• Requirements gathering: Working with the business and finance teams to understand and clarify their requirements, develop scope, cost, and budget estimates and present to the sponsor for approval.
• Create innovative performance measurement frameworks that position us as industry leaders
• Project planning and execution: Generate and deliver a detailed project execution plan concerning the execution of all aspects of the project.
• Implement advanced analytics and business intelligence capabilities
• Collaborate with Global Head to design revolutionary finance operations processes that set industry standards
• Project Reporting: Present progress updates to Steering Committees and Working groups and drive meaningful insights while providing a roadmap for success
• Lead cross-functional teams through complex change management initiatives
• Build transformation capabilities within finance operations teams
• Champion best-in-class service delivery models that exceed business expectations
• Pioneer next-generation finance operations capabilities that differentiate our business
• Drive adoption of emerging technologies and best practices in finance operations
• Lead automation initiatives to reduce manual processes and improve accuracy
• Re-Design to optimize finance operations processes across all areas
• Partner with the Global Head of Finance Operations to create cutting-edge, best-in-class processes that serve the business with innovation leadership
• Drive data-driven decision making across finance operations organization
• Establish KPIs and metrics to measure transformation success
• Establish standardized finance operations processes across global markets and business lines
• Develop real-time reporting and dashboard capabilities
• Business Case: Prepare cost-benefit analyses for projects across departments while identifying areas where cash flow and revenue can be improved.
• Risk Management – Consider the potential impact the project will have on the business should it cause an interruption and identify appropriate actions plans to mitigate risk.

Requirements

• Experience in commercial real estate, professional services, or similar complex service industries preferred
• Change management certification (Prosci, Kotter, etc.)
• Experience with Agile/Lean methodologies
• Proven track record leading large-scale system implementations (SAP, Oracle, Workday, etc.)
• Project Accountability: Own delivery of different aspects of project management including – due diligence,solution design, implementation roadmap, project coordination, risk management, testing coordination and stakeholder communication.
• 15+ years of progressive finance operations experience with 5+ years in transformation/change management roles
• Experience managing global, culturally diverse teams
• Chartered Accountant preferred with qualifications in Technology
• Proven ability to influence and drive change across matrixed organizations
• Strong communication and stakeholder management skills
• Knowledge of regulatory requirements in multiple jurisdictions
• Understanding of automation technologies (RPA, AI/ML applications in finance operations)
• Track record of developing award-winning or industry-recognized finance operations processes
• Background in shared services or center of excellence models
• Exceptional project management and program leadership capabilities
• Ability to work effectively across multiple parts of the organization with similar mandates – JLL Technology, Business Excellence and Operations Management teams
• Strategic thinking with strong analytical and problem-solving abilities
• Experience with business intelligence platforms (Tableau, Power BI, Qlik)
• Strong knowledge of finance operations planning and analysis tools (Hyperion, Anaplan, Adaptive Insights)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance