Estimator/Administrative Assistant at Servicemaster Rrh in Valley Stream, NY | USD82,000-100,000 | Kablio
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Estimator/Administrative Assistant
Servicemaster Rrh
Leading provider of disaster recovery, restoration, and emergency response services.
Prepare Xactimate estimates and manage administrative duties for restoration projects.
11 days ago ago
$82,000 - $100,000
Junior (1-3 years), Entry-level
Full Time
Valley Stream, NY
Office Full-Time
Company Size
- Employees
Service Specialisms
Restoration
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Emergency Response
Disaster Recovery
Cleaning Services
Commercial Services
+1 more
Sector Specialisms
Commercial
Residential
Hospitality
Healthcare
Education
Government
Retail
Manufacturing
+10 more
Role
Description
xactimate
crm entry
quantity takeoff
estimate management
document management
customer service
Operate computers and software including Microsoft Office, Outlook, Excel, and company operating systems.
Maintain confidentiality and manage sensitive information securely.
Maintain detailed notes and documentation within required operating systems.
Ensure all required documentation (photos, signatures, notes) is complete.
Answer phones, greet visitors, and handle customer inquiries professionally.
Review quotes and estimates with the construction/project team.
Assist other departments and support business owners or management with various tasks.
Enter new jobs into the ServiceMaster CRM and capture relevant customer/job details.
Communicate with insurance companies, adjusters, customers, and team members via phone and email.
Follow up with customers regarding work performed and collect payments when necessary.
Manage estimate files, identify project risks, and address estimate exceptions promptly.
Provide general customer service and administrative support to ensure smooth daily operations.
Inspect, scope, and document jobs; collaborate with Project Managers, Crew Chiefs, and Technicians on job scope.
Schedule appointments and assist with travel arrangements or expense reports as needed.
Estimate using insurance carrier audit standards and update estimates based on feedback.
Determine labor, equipment, and material costs; prepare accurate quantity takeoffs.
Write mitigation and reconstruction estimates using Xactimate and other estimating programs.
Requirements
xactimate
high school
microsoft office
communication
construction
administrative
Xactimate experience required; candidates must demonstrate proficiency.
High school diploma/GED required
Experience and skill with Microsoft© Office application (Word, Outlook, PowerPoint, and Excel) required
Strong organizational, time management, verbal, and written communication skills.
Verbal and written communication skills
Basic understanding of construction, restoration processes, and building materials strongly preferred.
Previous administrative assistant experience preferred but not required
Dependable and adaptable to operate within a fast-paced work environment
Comfortable with using multiple types of software
Benefits
Bonus based on performance
401(k) matching
Opportunity for advancement
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
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Company
Overview
Specializes in rapid response to disasters and emergencies.
Excellence in managing large-scale recovery operations for water, fire, and storm damage.
Highly trained technicians providing expert restoration services to residential and commercial clients.
Operations across multiple sectors including residential, commercial, infrastructure, and utilities.
Swift and thorough restoration services helping businesses and homes return to normalcy after major disruptions.
State-of-the-art equipment for handling restoration projects of any scale, from small homes to large commercial properties.
Nationwide deployment of emergency response teams ensuring prompt support for customers regardless of location.
Culture + Values
Do what’s right
Take care of each other
Think like an owner
Bring out the best in others
Act with agility
Play to win
We Serve
We Care
We Deliver
We Do
Environment + Sustainability
Inclusion & Diversity
Diversity and inclusion council meets regularly to implement strategies
Mandatory diversity and inclusion training program with interactive exercises, videos and discussions
Online platform for employees from diverse backgrounds to share stories and experiences
Mentorship program pairing employees from different backgrounds
Annual diversity and inclusion report tracking progress
Diversity and inclusion committee reviews policies and procedures regularly
Internal network for employees from diverse backgrounds to connect
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