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Program Manager
Actalent
An engineering and sciences services and talent solutions firm connecting specialized experts with industry projects.
Expedite custom orthopedic solutions through program tracking, case management, and customer service.
Assist in maintaining ISO quality documents to current processes and standards, specifically maintaining OsteoFab Customs procedures.
Monitor case status and communicate directly with members of the design and customer service teams to expedite cases through the design process.
Assist the Director of Custom Orthopedic Solutions as needed.
Communicate effectively with Customer Service and Manufacturing teams as needed.
Efficiently communicate and request case information directly with distributors, sales representatives, and surgeons to ensure all necessary information is provided in a timely manner.
Support documentation and case tracking related to OsteoFab Custom projects and cases.
Review and proof case-related documents promptly.
Participate in regulatory reporting, including FDA and other OUS regulatory bodies.
Perform special projects and assignments as directed by the supervisor.
Work as a member of a cross-functional team to track cases.
Participate in cross-functional project teams.
Collaborate with Engineering & Compliance for regulatory and compliance issues related to custom cases.
What you bring
engineering
medical devices
excel proficiency
quick learning
worksheet experience
medical terms
Engineering understanding
Exceptional organizational skills.
Excellent communication skills
Experience with medical devices
Technical aptitude and proficiency with Excel
Ability to work both individually and as a team member.
College degree or the equivalent in anatomy and/or interest & experience in orthopedics and biomechanics is preferred.
Superb written and verbal communication skills.
Quick learning ability
Ability to multitask, manage time, and prioritize effectively.
Experience communicating with professionals in the medical field, specifically surgeons, is preferred.
Aptitude for learning new software and systems.
Interest in Orthopedics and the medical device/medical field is very helpful.
Medical terminology knowledge
Technical aptitude or engineering exposure is also a plus.
Experience with worksheets, databases (Excel, etc.), and project tracking software.
Benefits
Health Spending Account (HSA)
Medical, dental & vision
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Critical Illness, Accident, and Hospital
Short and long-term disability
Transportation benefits
Employee Assistance Program
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
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