Yardi Software Trainer - REMOTE (UK) - Yardi PropTech experience required

Description

• Maintain up-to-date knowledge of the Yardi Senior product suite, including new features, updates, and best practices
• Collaborates with internal support teams to resolve technical challenges
• Delivers instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to the needs of stakeholders
• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives
• Ensures training is engaging, interactive, and effective for stakeholders of all skill levels
• Continuously update materials to reflect product changes and improvements
• Creates and maintains a variety of training resources, including user guides, tutorials, video lessons, and FAQs, to help stakeholders understand and navigate the software
• Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions
• Monitors CRM system performance and data accuracy
• Monitor attendance, feedback, and progress to ensure successful training outcomes
• Organizes and schedules training sessions for stakeholders
• Develops regular and thorough status communications for senior leadership and stakeholders

Requirements

• Demonstrated ability to facilitate both virtual and in-person training sessions across diverse user groups
• Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment
• Strong interpersonal, conflict management, and communications skills
• Familiarity with Yardi modules is a plus, including but not limited to: Voyager (Senior Housing), Payscan, eProcurement, Vendor Café, Fixed Assets, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager, Pulse Insights, and Document Manager
• Agile, Six Sigma, or PMP certification strongly preferred
• Bachelor’s degree in education, business, information technology, or a related field, or equivalent work experience
• Solid understanding of project management and agile practices
• Proficiency in Learning Management Systems (LMS) and e-learning platforms
• Proven experience in project management, system implementation, or software consulting, particularly within real estate, property management, or healthcare environments
• Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture
• Experience working with senior housing operators, property management teams, or within the healthcare or real estate industries is strongly preferred
• Minimum of 3 years’ experience delivering software training, ideally in a SaaS environment or with real estate/property management platforms such as Yardi (preferred), RealPage, Entrata, or other relevant real estate or healthcare technology systems
• Demonstrable experience in designing and leading successful training programs
• Proven ability to manage portfolios of work
• Uses expertise to proactively recommend improvements to workflows and processes

Benefits

• Competitive Base Salary + Annual Bonus
• Pension Scheme + Profit Sharing Program
• Comprehensive and progressive Medical/Dental/Vision options
• Professional Growth
• Tuition Assistance Program
• Employee Stock Purchase Program – purchase shares at a 15% discount
• Generous Paid Time Off and Holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance