Assistant Manager - Part Time at Urban Self Storage, Inc. in Tacoma, WA | USD18.5-19.5 | Kablio

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Assistant Manager - Part Time

Urban Self Storage, Inc.

Provides management and operation of climate‑controlled, secure self‑storage facilities with tech‑driven services.

Part-time assistant manager overseeing self-storage operations and customer service

12 days ago ago

$18.5 - $19.5

Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years)

Part Time

Tacoma, WA

Onsite

Company Size

87 Employees

Service Specialisms

No specialisms available

Sector Specialisms

Self Storage

Property Management

Facility Development

Market Research

Business Development

Security Systems

Operations Management

Marketing

Role

Description

account management

budget tracking

cash handling

facility maintenance

customer service

rental tours

Handle customer accounts including delinquency calls
Support Store Manager to meet monthly budget, occupancy & rental goals
Manage daily deposits & cash counts
Timely email & phone correspondence
Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order)
Support Store Manager in operations of a self storage facility
Provide excellent customer service during every customer interaction
Tour storage spaces and assist customers throughout the rental process

Requirements

microsoft office

problem solving

weekend availability

communication

teamwork

driver's license

Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, Google Sheets, Search Engines, App Store)
Strong attention to detail & problem-solving skills
Ability to work weekends and/or holidays
Great listening skills & ability to take direction
Excellent communication & teamwork abilities
Valid driver's license & reliable transportation

Benefits

Education & training programs
Supportive work environment
This is a part-time role working Sunday through Tuesday for a total of 25 hours per week
Independent work environment
$2,500 employer paid life insurance policy
Paid sick leave
Additional Monthly Bonus Opportunities
Employer provided branded apparel
Mileage reimbursement
$18.50 to $19.50 per hour

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

~80 Facilities

Regional Presence

Operates across multiple states, showcasing extensive geographic reach and market influence.

70 Facilities

Software Transition

Successfully transitioned operations to new management software without any service disruption, highlighting technical execution excellence.

Delivers tech-enabled storage with climate control, 24/7 video surveillance, and dynamic pricing strategies.
Implements enterprise software for contactless rentals and streamlined operations across dozens of locations.
Typical projects include developing and managing multi-state self-storage properties with amenities and retail move-in supplies.
Specializes in secure, climate-controlled storage solutions backed by advanced marketing and financial reporting.

Culture + Values

Customer Focused: We are dedicated to providing excellent customer service.
Integrity: We conduct business with honesty and transparency.
Innovation: We continually look for ways to improve and innovate.
Teamwork: We believe in collaboration and supporting each other.
Accountability: We take responsibility for our actions and outcomes.

Environment + Sustainability

2030

Net Zero Target

The company aims to achieve net zero emissions by reducing carbon emissions significantly.

The company is committed to sustainable business practices.
The goal is to reduce carbon emissions and minimize environmental impact.
The company is implementing energy-efficient solutions for facilities.
The company prioritizes waste reduction and recycling efforts across all locations.

Inclusion & Diversity

Articles

Self Storage Locations

Urban Self Storage Services