Inside Sales Representative-Sacramento, CA

Description

The Inside Sales Representative is responsible for supporting the sales efforts of the branch to ensure the successful execution of sales plans. The Inside Sales Representative sells, quotes, and promotes the building materials program in addition to ensuring prompt and accurate communication with customers on their orders and delivery dates.

• Update customers of any changes to the promised delivery date.
• Develop and maintain customer relationships.
• Work with customers to convert inbound inquiries into actual sales.
• Overcome technical and business objections for prospective customers.
• Enter new customer data and other sales data for current customers into computer database.
• Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules.
• Emphasize salable features, quotes prices, and prepares sales orders for orders obtained.
• Communicate with buyers on product shortages or quality issues.
• Investigate and resolve customer problems, including warranty service.
• Comply with required company policies and procedures.
• Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.

Requirements

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

• Ability to manage multiple projects.
• 3-5 years' related experience and/or training; or equivalent combination of education and experience
• Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced).
• Results driven and ability to generate innovative and creative solutions to problems.
• Possesses general business acumen.
• Ability to develop quick rapport with employees and customers.
• Must exhibit customer service skills and the ability to develop relationships over the phone.
• Associate's degree or equivalent from a two-year College or technical school; Bachelor's degree preferred

Benefits

Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment.

• 401(k) Retirement Plan with company match
• Paid Time Off (PTO)
• Voluntary Supplemental Hospital and Accident Plans
• Health, Dental, and Vision Insurance
• Employee Assistance Program
• Employer Paid Long-Term & Short-Term Disability
• 8 Company Paid Holidays & 1 Floating Holiday
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Medical, Vision, Dental Insurance
• Career advancement opportunities
• Competitive compensation package (base pay & commission)
• Health Savings Account (HSA)
• Paid time-off (PTO) and company paid holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance