Windows and Doors Specialist

Description

• Coordinate with the outside sales team to support customer needs and manage sample and literature requests.
• Assist customers with product selection, orders, and special requests, ensuring solutions align with their project needs.
• Support order fulfillment by occasionally assisting with warehouse tasks such as pulling orders or checking inventory.
• Develop and maintain strong relationships with key window and door vendors, coordinating contract visits and staying updated on product offerings.
• Handle customer inquiries and complaints with professionalism, ensuring timely follow-up and resolution.
• Utilize vendor-specific software to create quotes, track orders, and provide product information.
• Perform accurate takeoffs to determine material needs, ensuring precise estimates for customers.
• Maintain a neat and orderly counter and showroom area.
• Stay informed on industry trends, product innovations, and best practices to better assist customers.

Requirements

• Proven ability to work independently and in a team environment.
• Experience in construction sales or actual residential construction / home building.
• Excellent customer service and communication skills with the ability to explain technical details to customers.
• Ability to interpret blueprints and perform takeoffs with accuracy and minimal direction.
• Ability to prioritize tasks and work efficiently in a fast-paced sales environment.
• Proficiency with vendor-specific software (or willingness to learn) for quoting and order management.

Benefits

• Short Term & Long-Term Disability
• Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
• Volunteer Time
• Company Paid Parental Leave
• Health and Wellness program
• Culture: Great Place to Work Certified every year since 2019
• Paid Holidays
• Company Paid Life Insurance
• Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
• Growth/Development: Tuition Reimbursement & Training Programs
• Work/Life Balance: Paid Vacation & Sick Days

Training + Development

Interview process

Visa Sponsorship

Security clearance