Commercial Service Manager

Description

• Will assist with hiring, training and developing new employees
• Review customer survey data, respond to customer concerns
• Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
• Manage day-to-day operations of the Entry Door service department
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
• Review workload and manpower to meet customer commitments in a cost-effective manner
• Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Ensure that projects are completed timely, below budget and to the satisfaction of the customer

Requirements

• Possess an ability for technical applications and mechanical systems
• Must possess a Valid Driver’s License and good driving record
• Bachelor’s degree, highly preferred and a minimum of three (3) years of experience managing personnel; an equivalent combination of education and experience can be considered

Benefits

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Company paid: Life insurance, short-term disability, & long-term disability
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Floating Holidays: Up to 2 floating holidays per year
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!

Training + Development

Interview process

Visa Sponsorship

Security clearance