Asset Manager

Description

• Collaborate with the Logistics Manager, CRM Manager, and Release Manager to review and enhance the Obsolescence Management process and related procedures.
• Establish process with Provisioning Team for using and recording gold configurations
• Deliver bespoke analytics and dashboards using Qlik Sense to provide insights into asset lifecycle, data quality, and configuration status.
• Track configuration changes on Network Assets
• Maintaining repository, for network, device and software configurations
• Support the migration of reporting from QlikView to Qlik Sense, ensuring improved visualization and accessibility.
• Manage and maintain multiple NRTS datasets including Forward Stock, Support Spares, Test Equipment, and other repositories to ensure alignment and consistency.
• Populate and maintain the NRTS Product Catalogue with all known versions, specifications, and associated support asset data.
• Ensure data management processes meet governance standards and audit requirements.
• Ensure continuous alignment between business, data, and technical teams regarding data requirements and standards.
• Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets
• Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management.
• Maintain the accuracy and completeness of all asset and service records used on the NRTS programme.
• Drive ongoing improvements in asset and data management processes through the Continual Service Improvement framework.
• Provide accurate, periodic reports on the supportability and lifecycle status of NRTS assets.
• Identify and manage risks relating to asset end-of-life and end-of-support.
• Implement data quality routines, metrics, and controls to proactively identify and resolve data issues.
• Grade and prioritize data quality issues based on business and safety impact to ensure that high-value risks are addressed promptly.
• Establish and maintain consistent policies and procedures to ensure configuration data is accurate, secure, and contractually compliant.
• Work collaboratively with internal and external stakeholders to define standard methods of recording support contract details within Remedy ITSM.
• Produce periodic and ad-hoc reports on product lifecycle, supportability, and configuration compliance for key stakeholders.
• Establish and maintain the Asset Information Register (Data Dictionary) to document data sources, ownership, and refresh frequency.
• Manage discrepancies between Data and installed configuration

Requirements

• Strong communicator, able to engage and influence technical and business stakeholders.
• Systems & Tools – Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects.
• Data Quality – Strong background in data validation, profiling, and data governance.
• Analytics – Capable of creating visual reports and insights in Qlik Sense (or similar BI tools).
• Stakeholder Management – Proven ability to work cross-functionally across business, technology, and supplier teams.
• Certifications (Desirable) – ITIL Foundation, Data Management, or Information Governance qualification.
• Self-starter capable of working independently and managing priorities.
• Able to work under pressure and deliver to tight deadlines.
• Domain Experience – Telecommunications, transport infrastructure, or technology environment preferred.
• Analytical and detail-oriented, with strong documentation skills.

Benefits

• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
• Company pension scheme
• Occupational health support and wellbeing Portal
• 26 days holiday, plus public holidays, and the option to buy or sell days annually
• Car Allowance

Training + Development

Interview process

Visa Sponsorship

Security clearance