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Dispatcher Assistant (Fort Collins, CO)
Sterling Crane Usa
Assist with dispatch scheduling, coordinating service calls, and providing administrative support in a heavy lift industry branch office.
15d ago
$36,000 - $54,000
Junior (1-3 years)
Full Time
Fort Collins, CO
Onsite
Company Size
443 Employees
Service Specialisms
Custom Cranes
Plant Shutdown / Turn‑Around
Projects
Bare Rentals
Lift Planning
Contract Lifting and Lift Planning
Estimating Services
Feasibility Studies
Sector Specialisms
Industrial
Mining
Industrial Maintenance
Petrochemical
Oil & Gas
Commercial Construction
Infrastructure
LNG
Role
What you would be doing
backup coverage
billing processing
data entry
job tracking
customer support
service calls
- Provide backup coverage for the Dispatcher as needed.
- Process and prepare customer invoices, billing, and related documentation as needed.
- Assist with data entry, reporting, and other administrative tasks as assigned.
- Track job progress and update schedules to ensure on-time service.
- Support customer service by handling inquiries and directing calls appropriately.
- Answer incoming service calls, document customer requests, and enter jobs into the system.
- Perform general office tasks such as answering phones, filing, scanning, and ordering supplies.
- Maintain accurate records of job tickets, purchase orders, and billing files.
- Assist with scheduling and coordinating service calls, jobs, and operator assignments.
- Communicate with drivers/operators to relay job details, changes, and updates.
- Assist with certifying driver logs, monitoring drives HOS as needed.
What you bring
independent
high school
organizational
experience
communication
microsoft office
- Ability to work independently and in a team environment under time-sensitive conditions.
- High school diploma or equivalent required; additional business or administrative coursework preferred.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking skills with ability to manage shifting priorities.
- 1–3 years of experience in dispatch, administrative support, or a related office role.
- Familiarity with invoicing, billing, or basic accounting functions preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook); ability to learn dispatch/accounting software.
- Holiday Pay
- Office environment with frequent phone and computer use.
- Medical, Dental and Vision
- Company-paid employee and dependent life insurance
- Standard business hours with occasional flexibility based on dispatch needs.
- Vacation Pay
- Marmon Employee Discount Program
- 401K with Company match
- Annual reimbursement for safety shoe and prescription safety eyewear
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
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Company
Overview
Founded in 1954
Year of establishment
The company was established in 1954 and has grown into a leading firm in heavy-lift crane rentals and engineered lifting solutions.
600+ Units
Fleet size
Operates a modern fleet of over 600 units for national heavy-lift operations.
- Grown into a Marmon (Berkshire Hathaway)-backed leader in heavy-lift crane rentals and engineered lifting solutions.
- Deploys a fleet of hydraulic, all-terrain, rough-terrain, boom-truck, carry-deck, and crawler cranes tailored to diverse sites.
- Serves major sectors—commercial construction, infrastructure, mining, oil & gas, petrochemical, power, and refineries—tackling both routine and complex heavy lifts.
- Offers lift plans, rigging studies, feasibility assessments, and 3D CAD models to ensure precision and safety.
- Holds a top-tier safety record backed by zero-incident policies.
- Typical projects include plant shutdowns, refineries, and infrastructure builds, offering contract lifting and full project management.
- Operates over U.S. locations (and additional in Canada), boasting a modern fleet for national heavy-lift operations.
- Combines bespoke engineering services with a rental fleet, providing one-stop solutions from planning through execution.
$2.5M Saved
Cost Savings via Telematics
Annual maintenance costs reduced using telematics technology for smarter equipment management.
10k+ Hours Saved
Efficiency Gains
Over 10,000 technician hours saved annually through technology-driven maintenance processes.
- Safety is our leading core value – we do not compromise on safety and expect everyone on our team to share this commitment.
- Continuous improvement in safety performance via ‘Let’s Talk Safety Observations’, incident tracking and root‑cause investigations.
- Thorough workforce training protocols combining classroom and on‑site learning to ensure competency and professional performance.
- Empowerment of employees to voice safety concerns and call brief work‑stops to address them.
- Daily reporting of HSE events (unsafe situations, incidents, near misses) and proactive submission of improvement ideas.
50% waste reduction
Construction Waste Target
Aims to reduce construction waste sent to landfills by 50% by 2035 through improved recycling and resource management.
Net‑zero by 2040
Emissions Target
Strives to achieve net-zero emissions by 2040, aligning with global sustainability goals.
- Committed to environmental best practices and pollution prevention through continuous improvement.
- Manage business to ensure compliance with all applicable environmental standards and laws.
- Prevent environmental incidents and respond immediately, cooperating with government agencies.
- Reduce emissions and waste by integrating pollution prevention processes.
- Reduce use of water and energy; reduce, reuse and recycle materials and supplies; use biodegradable alternatives where practical.
- Continuously seek to improve environmental performance by identifying efforts to reduce pollution, waste and consumption of resources.
- Efficient use and preventive maintenance of cranes, vehicles and equipment to minimize environmental impact.
- Published 2025 sustainability report ’Building Tomorrow Today’, detailing carbon footprint reduction, renewable energy integration, sustainable materials, and water conservation.
- Use of drones and digital tools to reduce carbon, on‑site recycling processes to cut construction‑waste volumes at project sites.
2024 Proxy
Board Diversity Disclosure
Diversity details of the Board of Directors are provided in the 2024 Proxy Statement.
No Gender Data
Workforce Statistics
The organization has not publicly disclosed gender-specific workforce statistics.
- Commitment to protecting human rights across all businesses and subsidiaries.
- Strives to create an inclusive culture to allow all employees from diverse races, cultures, backgrounds, and genders to thrive.
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