Inside Sales Supervisor- Hooksett, NH

Description

The Inside Sales Supervisor will assume responsibility of the day to day activities of the inside sales representatives who work in our Hooksett Distribution Center. Coaching, people development, and driving strong culture will be the top priority. The supervisor will continue to manage their sales territory assignments, as well as monitoring processes and procedures for their team in Houston. This will have direct supervisory responsibility with direct reports.

• Ensure consistent implementation of procedures and best practices for account management, service, and navigating Woodgrain’s systems.
• Assist with reporting on lost sales, excess inventory, potential spike sales, unbilled deliveries, unresolved deductions, and open text aging report for the Houston DC.
• Help team to demonstrate strong usage of CX system
• Grow partnership with operations staff of Houston DC
• Keep skill development of the team a top priority to grow skillsets and future leaders in the trainee program
• Lead by example with the management of individual sales territories

Requirements

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

• Prolonged periods of sitting at a desk and working on a computer.
• Strong PC skills including MS Office, Excel, and Outlook
• Required to stand, walk, sit and hear.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception.
• Strong organizational skills
• Excellent verbal, written, and interpersonal communication skills
• Aid with problem solving and facilitate interdepartmental communication
• Ability to manage , coach, and train others
• Able to use hands and fingers on a (computer) keyboard and other office equipment.
• Demonstrated leadership ability
• Ability to learn ERP and CX software to become a super user
• Occasional travel required.
• Proven customer service skills
• Must be able to lift 5 pounds at times.

Benefits

Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment.

• Paid Time Off (PTO)
• Voluntary Supplemental Hospital and Accident Plans
• Health, Dental, and Vision Insurance
• Employee Assistance Program
• Employer Paid Long-Term & Short-Term Disability
• 8 Company Paid Holidays & 1 Floating Holiday
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Health Savings Account (HSA)

Training + Development

Interview process

Visa Sponsorship

Security clearance