Battery Field Technician

Description

The Battery & Charger Technician inspects, maintains, and repairs motive‑power equipment, performing basic troubleshooting and both field and shop repairs while responding to customer needs. Training is provided, but some mechanical experience and knowledge of AC/DC electrical theory are required. The role emphasizes strong customer service, safety compliance, and accurate documentation of work orders.

• Perform routine preventative maintenance on battery and charger systems.
• Troubleshoot and repair motive‑power equipment at customer sites and in the shop.
• Respond promptly to client requests while delivering excellent customer service.
• Complete all work orders and documentation according to Concentric SOPs.
• Follow all safety requirements and wear required PPE.
• Achieve high safety, efficiency, work‑order completion, and customer‑satisfaction scores.
• Maintain >90% billable time to customers.
• Participate in 401(k) plan with company match.
• Work independently with limited supervision and organize own workload.

Requirements

The position demands physical stamina, including the ability to lift up to 100 lb, wear required PPE, and work in environments with live electrical components and moderate noise. Work locations vary among customer sites, Concentric facilities, and shared workspaces, requiring flexibility and adherence to safety protocols.

• Work independently or collaboratively in a professional manner.
• Hold a high school diploma or GED; automotive or trade school education considered.
• Pass background check and drug screening.
• Possess basic AC/DC electrical/electronic theory knowledge.
• Demonstrate strong communication, problem‑solving, and analytical abilities.
• Interact effectively with diverse customers and articulate ideas clearly.
• Adapt to fast‑changing environments and accept occasional overtime.
• Maintain a valid driver’s license and meet DOT medical card requirements; be able to obtain a CDL if needed.
• Prefer prior experience in a material‑handling environment, though not required.

Benefits

• Earn competitive pay with incentive opportunities and overtime potential.
• Receive a full benefits package from day one, including medical, dental, vision, life insurance, and disability coverage.
• Enjoy 8 paid holidays and 128 hours of PTO annually.
• Access training, mentoring, and advancement opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance