Consumers Energy
Provides energy solutions to power homes, businesses, and industries with sustainable practices.
23 days ago
Junior (1-3 years)
Full Time
Lansing, MI
Office Full-Time
Company Size
8,000 Employees
Service Specialisms
Sector Specialisms
Description
payment processing
accuracy
customer support
identity verification
loss control
Process payments accurately without errors.
Perform to accuracy standards without exceptions.
Answer general customer account questions.
Maintain organizational standards within assigned office.
Complete identity verification for new utility service customers.
Process 1,000-2,000 monthly bill payments by accepting credit card, cash, check, or money orders.
Control losses by following policies and procedures.
Requirements
microsoft office
sap
high school
cash handling
40 wpm
independent
The ability to type 40 words per minute & perform standard/routine office tasks.
DPO Teller I
Accounts payable clerks should be proficient with basic computer programs such as the Microsoft Office suite and any necessary accounting software. These clerks should have good interpersonal and communication skills, and they should be able to meet deadlines and pay close attention to detail.
Experience with SAP applications including Cash Desk.
Knowledge of Microsoft Office programs (Word, Excel, Outlook).
Work independently in an office related setting.
A High School Diploma is required.
One or more years handling cash in a customer service environment is required.
Benefits
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
6 million people
People Served
The company provides essential energy services to a significant portion of Michigan's population.
1.8 million homes
Homes Powered
Consumers Energy is responsible for delivering reliable energy to nearly two million households in Michigan.
- Founded to serve the people of Michigan, has grown into one of the largest utilities in the region.
- With a commitment to sustainability, focused on providing reliable energy solutions for residential, commercial, and industrial customers.
- A leading player in the transition to renewable energy, investing in solar and wind power projects to meet future energy demands.
- Continuously evolving, transitioning from traditional energy sources to a diversified energy mix that supports innovation and environmental stewardship.
- Notable projects include large-scale solar farms and wind energy installations, alongside efforts to modernize grid infrastructure.
- Through community outreach and partnerships, strives to create energy solutions that benefit both customers and the environment.
Culture + Values
- We value people. Our commitment to our customers, employees, and communities is unwavering.
- We are dedicated to delivering reliable, affordable energy.
- We foster innovation to enhance the customer experience.
- We act with integrity, honesty, and transparency in all we do.
- We prioritize safety and environmental responsibility in our operations.
Environment + Sustainability
By 2040
Net-Zero Carbon Emissions
Targeting net-zero carbon emissions by 2040 to combat climate change and reduce environmental impact.
- Investing in renewable energy sources such as solar and wind power.
- Reducing carbon footprint through energy-efficient technologies and programs.
- Focus on providing clean energy solutions to customers.
- Building a sustainable future through the transition to electric vehicles and renewable energy.
Inclusion & Diversity
50% by 2025
Target Gender Diversity in Leadership Roles
The company aims to achieve 50% female representation in leadership positions by 2025.
- Building an inclusive culture with equal opportunities for all employees.
- Providing training and development opportunities to foster diverse talent.