Senior Program Coordinator - Planning & Program Development
Washington Metropolitan Area Transit Authority (Wmata)
Senior coordinator leading transit project planning, analysis, and stakeholder management.
7 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Washington, DC
Hybrid
Company Size
5,000 Employees
Service Specialisms
Engineering
Construction
Project Management
Planning
Consulting
Technical Services
Transportation Services
Sector Specialisms
Transport
Infrastructure
Government
Real Estate
Safety
Accessibility
System Maintenance
Rail Maintenance
Role
What you would be doing
reporting
program management
dashboards
data analytics
cost analysis
project scheduling
- Establishes and maintains tracking reports in support of business initiatives, such as trainings, capital program reporting, and communication campaigns related to capital planning a program management.
- Supports the program management processes of integration, scope, schedule, budget, quality, resources, communication, risk, and procurement.
- Develops and maintains dashboards, visualizations and graphics to supply audiences with understandable information.
- Tracks and escalates action items, monitors project delivery and client satisfaction, and communicates with all appropriate levels of management including directors, general managers, managers, subject matter experts, and clients.
- Responds promptly and effectively to requests for research and information; communicates with departmental staff to gather answers to inquiries as necessary.
- Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.
- Review of a current motor vehicle report
- Works directly with the transit and business asset owners across the Authority to perform data analytics, establish monthly compliance reports and, risks and/or issues updates, including mitigation actions and resolution plans.
- Interacts effectively with senior leadership to articulate issues and propose potential solutions.
- Verification of education and experience (including certifications and licenses)
- Supervises and/or guides subordinate or contract staff.
- Conducts complex cost, budgetary, statistical analysis and develops forecasts, prepares cost benefit analysis, and tracks operational and capital budgets.
- Assists with project initiation, estimation, planning, requirements gathering, analysis and design, technical reviews, integration, implementation, operational turnover, and project closing.
- Maintains and monitors project plans and project schedules. Organizes, attends and participates in stakeholder meetings. Documents and follows up on important actions and decisions from meetings.
- Coordinates and implements best practices for the enterprise asset management program implementation which includes conducting research and drafting processes and reports. Assists in the drafting of policies and the creation and maintenance of comprehensive departmental/ interdepartmental documentation.
- Assists in defining project scopes and objectives by involving all relevant stakeholders and ensuring technical feasibility.
- Evaluates business processes, anticipates requirements, uncovers areas for improvement, and develops and implements solutions. Leads ongoing reviews of business processes and develops optimization strategies.
- Provides data collection, analysis of data, presentations and reporting, database administration, project assessment, and creation and maintenance of templates, forms, and processes.
What you bring
microsoft project
primavera
power bi
sharepoint
pmp
bachelor's
- Experience at developing interactive and dynamic presentations
- In lieu of a bachelor's degree, a High School Diploma or GED with four (4) years of experience effectively leading and managing a division or department doing related work.
- Criminal Background Check (a criminal conviction is not an automatic bar to employment)
- Medical examination including a drug and alcohol screening (for safety sensitive positions)
- Bachelor's degree in Transportation, Management, Business or Public Administration or a related field
- Minimum of seven (7) years of experience in project management and/or asset management lifecycle planning, progressively analyzing and coordinating business improvement projects in a large-scale organization.
- Skills and/or behavioral assessment
- Project Management Professional (PMP)
- Microsoft Project, Primavera, Clarity, Power BI, and SharePoint.
- Personal interview
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background check (a criminal conviction is not an automatic bar to employment).
- medical examination including a drug and alcohol screening (for safety sensitive positions).
- review of a current motor vehicle report.
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Company
Overview
Founded 1967
Year Established
The year the Washington Metropolitan Area Transit Authority was created.
90 Stations
Metrorail Stops
Number of stations across the extensive rail network.
100 Miles
Track Network
Total length of Metrorail tracks spanning the region.
- WMATA operates the Metrorail, Metrobus, and MetroAccess services, providing essential transportation for millions of commuters annually.
- It serves the urban and suburban areas across Washington D.C., Virginia, and Maryland, making it one of the busiest transit systems in the U.S.
- The authority also operates an extensive network of Metrobus routes, ensuring that public transport is accessible across a broad geographical area.
- MetroAccess offers specialized paratransit services for individuals with disabilities, making transportation accessible for all.
- WMATA’s projects include major capital improvements, such as rail station upgrades, new buses, and implementing advanced fare collection technologies.
- A key aspect of WMATA's focus is to continually innovate, ensuring the transit system is safe, reliable, and sustainable for future generations.
- Unique to WMATA is its commitment to serving not just the daily commuters, but also tourists, government employees, and those attending major events in the region.
- Recruit, hire and retain top talent where individuals feel valued, supported, and proud of their contribution
- Engagement, empowerment, and recognition: empower employees, promote collaboration, and continuously improve culture
- Professional and technical skill development: invest in staff, expand career pathways and develop next‑gen leaders and technical experts
- Implement strategic workforce planning to close talent and skill gaps through recruiting, retraining, and upskilling
- Establish employee value proposition to position Metro as a great place to work and increase overall satisfaction
- Execute succession planning to ensure business continuity and reduce uncertainty among staff
- Create performance evaluation framework that supports engagement and recognition
- Develop culture‑change strategy to increase engagement across the organization
- Create an innovation incubator to foster creativity and reward ideas that improve safety, efficiency, processes, and reduce silos
- Develop internal customer‑service strategy to enable better collaboration and boost external customer service
7.37b Cost
Zero-Emission Transition Cost
Total lifecycle cost for transitioning to a zero-emission fleet through FY 2055.
35,000 Vehicles
Equivalent Energy Savings
Annual energy savings from the Energy Action Plan, equivalent to removing 35,000 vehicles from the roads.
65m Investment
Energy Action Plan Funding
Total investment in the FY 2025 Energy Action Plan, aiming for significant annual energy and operational savings.
2m Savings
Annual Lighting Savings
Annual savings from Philips LED lighting retrofit since 2013.
- Transition to 100% zero‑emission bus fleet by 2042 (accelerated from 2045)
- Achieve 100% zero‑emission bus purchases by 2027
- Have five of nine bus garages equipped for zero‑emission buses by 2031, first garage operational by 2027, all by 2041
- Deploy 10 battery‑electric buses by 2024 as part of pilot and evaluation
- Construct modern, efficient facilities following LEED standards
- Implement solar carports generating clean energy, featuring LED lighting, security cameras and shaded parking
- Pilot sustainability calculator in Trip Planner so riders can see carbon‑footprint reduction
42% Female
Employee Diversity
Approximately 42% of the workforce consists of female employees, as reported on LinkedIn.
- Recruit and hire a workforce that reflects the community served.
- Value the ideas, enthusiasm, and ambition each person brings.
- Respect and value employees, recognizing their essential contributions.
- Equal-Opportunity Employer: Consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, etc.
- Diverse workforce supports world-class transit service.
- Ongoing recruitment plans include building diverse candidate pools.
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