Remote Telesales Associate Canada

Description

• Efficiently navigating our order entry system(s) as necessary
• Tailor sales pitches and solutions to address their specific needs and demonstrate how the service can meet
• Accurately documenting interaction details
• Stay up to date with product features, specifications, pricing, and any updates or changes. Articulate product details clearly and accurately to potential customers, highlighting key selling points.
• Build rapport and establish positive relationships with customers to foster trust and loyalty.
• Answering inbound sales calls from customers and effectively communicate pricing, promotions, and special offers to drive sales conversions.
• Meeting Key Performance Indicators (sales process, call quality, attendance, and call conversion, and product selection)

Requirements

• Must be available to workdays/times as required by business needs - 4 weekdays and 1 weekend day
• Strong computer skills with the ability to utilize multiple systems simultaneously
• Proven track record in sales, preferably in a call center or Telesales environment
• Persuasive and confident sales approach with strong negotiation skills
• Must have access to reliable high-speed internet, hardwired connection is recommended
• In depth knowledge/understanding of sales processes
• Excellent verbal communication skills with the ability to build rapport and engage customers.
• Active listening and consultative selling abilities
• Staying educated on corporate initiatives, market changes and process changes.
• High school diploma or equivalent (College or university education is a plus)

Benefits

• This range reflects average annual earnings opportunity, inclusive of base pay and commissions. This role is eligible for an uncapped sales commission.
• Hourly rate increase
• Vacation time
• Sales Agent progression opportunities every 6 months

Training + Development

Interview process

Visa Sponsorship

Security clearance