Janitorial Services Program Lead (Procurement)

Description

• Analyze current janitorial procedures and equipment to identify areas for improvement, efficiency gains, and cost reduction opportunities. Incorporates industry best practices into category delivery.
• Ensure effective commercial arrangements.
• Develops and delivers communications with clarity and impact, ensuring consistent messaging.
• Navigating a matrixed organization where stakeholders are in different business lines, functions or projects
• Responsible for working with procurement business partners and service line leadership to align category management vision with service line and procurement priorities.
• Establishes category plans and strategy to ensure the right solution for C&W business lines.
• Encourages creation and brings new best in class ideas and approaches to the table for developing and executing category strategies and working within the supply market to ensure Cushman & Wakefield meets or exceeds their objectives.
• Monitors preferred supplier utilization, builds roster to ensure capability to deliver across the service line portfolios, and monitors performance to ensure capability to meet account needs.
• Utilizes change management techniques to drive the development and utilization of a preferred supplier program.
• Develop and deliver comprehensive training programs for C&W and our clients, covering best practices, safety protocols, and new equipment/technologies.
• Communicates preferred supplier metrics and helps the business drive greater adoption of the preferred supplier network.
• Drives EBITDA growth through C&W’s preferred suppliers.
• Partners with MRO supplies category leader to enable janitorial supplies (jan/san) strategy.
• Develops and maintains strong relationships with business units and the category management team.
• Working cross-functionally with other departments including Legal, Finance, Operations, TDS, HR, Project Management, etc. for delivery of category strategies.
• Serve as a point of contact for questions and concerns related to janitorial services.
• Becomes a trusted advisor and subject matter expert within the janitorial category.
• Utilizes demand planning to target value from supplier agreements.
• Creates a working environment that encourages high performance and innovation.
• Promotes compliance with C&W’s code of conduct and DRIVE Values.

Requirements

• Preferred: have at least 7+ years of experience managing janitorial services within a procurement, facilities, or other operations role.
• Deep Knowledge of Janitorial Practices: experience in pricing models, cleaning techniques, equipment, and chemical usage.
• Decision making & crisis management Business Influence, interviewing and active listening
• Contract negotiation and ongoing management skills.
• Training and Instructional Skills: Ability to effectively train and mentor others.
• Strong problem-solving skills utilizing continuous improvement techniques.
• Effective Communication & presentation skills
• Capacity to develop innovative strategies and solutions, Creative problem solver,
• Organization and Time Management: Ability to manage multiple tasks and deadlines effectively.
• Communication Skills: Ability to communicate effectively at all levels of an organization.
• Knowledge of effective supplier risk management techniques
• Flexibility, adaptability & conflict resolution to enable the delivery of procurement and client account goals.
• Problem-Solving and Analytical Skills: Ability to identify and resolve issues related to cleanliness and cleaning equipment.
• Bachelor’s degree in business or a related field preferred.
• Ability to develop and understand data analytics, to mine data to drive in depth analysis of client 3rd party spend.
• Safety Knowledge: Understanding of safety regulations and procedures related to janitorial operations.

Benefits

• Personal flexibility

Training + Development

Interview process

Visa Sponsorship

Security clearance