Plant Mechanic - Field Service at Westrac Cat in Tomago, New South Wales, Australia | Kablio

Role

Description

stakeholder coordination

field support

onsite assembly

customer liaison

repair maintenance

Liaise and coordinate with internal stakeholders, such as Mining Support Representatives and Project Coordinators, to manage customer requests and machine requirements, ensuring a smooth and efficient delivery process.
Provide travel support, visiting various locations throughout Newcastle and the Hunter Region to offer field service assistance and address customer needs.
Coordinate onsite assembly and customisation of CAT machinery based on customer specifications.
Serve as the primary onsite point of contact, addressing customer requirements and providing excellent customer service.
Perform repairs, maintenance, and inspections on CAT machinery to ensure optimal working condition before handover.

Requirements

cert iii

drivers license

caterpillar

new builds

certificate proficiency

diagnostic skills

Cert III in Mobile Plant Technology (essential)
Unrestricted Drivers License
Familiarity with Caterpillar or similar brand surface mining equipment is essential.
Proven experience with new builds or machine rebuilds
Certificate of Proficiency (essential)
A proactive, customer-focused mindset and strong diagnostic skills

Benefits

Annual Remuneration and performance review
Employee Wellness Program – EAP services available
Novated leasing options
Discounted CAT Hand Tools
Discounted private health insurance
Online Learning Library to support your continued development – pathways to leadership roles
12 weeks paid parental leave (primary carer)
Discounted tooling insurance options
Refer a friend program - work alongside your mates and receive up to $3,000
Made for More Rewards – discounts with major travel and retail brands!
Income protection with 24/7 coverage
Further education assistance programs – upgrade your skills and gain further post-trade knowledge!
Fitness Passport for the whole family

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

national criminal history check
order 43

Company

Overview

$2.45B Revenue

FY2018 Financial Performance

Generated over A$2.45 billion in revenue across operations spanning WA, NSW, and ACT.

100th Wheel Loader

Delivered in Sept 2023

Achieved the milestone of delivering the 100th Cat Next‑Gen medium wheel loader, demonstrating significant productivity improvements for clients.

20% Productivity

Gain for Clients

Cat Next‑Gen medium wheel loaders provide clients with productivity gains exceeding 20%, supported by advanced technology solutions.

46,000 Hours

Logged on Cat Machines

Some Cat machines in WA have logged 46,000 hours, showcasing WesTrac's commitment to durability and long‑haul support.

Grew from a single WA dealership into a multi‑state Cat heavy equipment powerhouse.
Operates 31 branches across WA, NSW, and ACT as a flagship of Seven Group Holdings.
Serves major mining clients like BHP and Rio Tinto, supplying and maintaining heavy equipment.
Launched a Technology Experience Centre in NSW featuring remote‑operator stations and Cat’s MineStar systems.
Provides whole‑of‑life support including parts, servicing, operator training, and FitFleet monitoring.
Engages in projects ranging from mine sites to infrastructure development, leveraging expertise in heavy‑haul and fleet solutions.

Culture + Values

Safety First: Ensuring the safety and wellbeing of our people is our highest priority.
Customer Commitment: We work in partnership with our customers, understanding their needs and delivering innovative solutions.
Integrity: We do what we say we will do, delivering on our promises with the highest standards of professionalism.
Excellence: We strive for excellence in everything we do, continuously improving and striving for better outcomes.
Collaboration: We value teamwork and encourage open, transparent communication across all levels of the business.
Accountability: We take responsibility for our actions, holding ourselves accountable for the results we achieve.

Environment + Sustainability

2050 Target

Net Zero Emissions

Aims to achieve zero greenhouse gas emissions by 2050.

Focuses on energy efficiency, waste reduction, and use of renewable resources.
Implements programs to reduce fuel consumption and increase sustainable products/technologies.
Supports customers with latest environmentally friendly technologies and solutions, such as electric and hybrid machinery.

Inclusion & Diversity

Focused on creating an inclusive and diverse workforce where everyone has an opportunity to succeed.
Has set clear targets to increase the representation of women in leadership roles.
Promotes a culture of respect, aiming to provide equal opportunities for all employees regardless of background.

Articles

Careers at WesTrac

About Us

WesTrac Services

Role

Description

stakeholder coordination

field support

onsite assembly

customer liaison

repair maintenance

Liaise and coordinate with internal stakeholders, such as Mining Support Representatives and Project Coordinators, to manage customer requests and machine requirements, ensuring a smooth and efficient delivery process.
Provide travel support, visiting various locations throughout Newcastle and the Hunter Region to offer field service assistance and address customer needs.
Coordinate onsite assembly and customisation of CAT machinery based on customer specifications.
Serve as the primary onsite point of contact, addressing customer requirements and providing excellent customer service.
Perform repairs, maintenance, and inspections on CAT machinery to ensure optimal working condition before handover.

Requirements

cert iii

drivers license

caterpillar

new builds

certificate proficiency

diagnostic skills

Cert III in Mobile Plant Technology (essential)
Unrestricted Drivers License
Familiarity with Caterpillar or similar brand surface mining equipment is essential.
Proven experience with new builds or machine rebuilds
Certificate of Proficiency (essential)
A proactive, customer-focused mindset and strong diagnostic skills

Benefits

Annual Remuneration and performance review
Employee Wellness Program – EAP services available
Novated leasing options
Discounted CAT Hand Tools
Discounted private health insurance
Online Learning Library to support your continued development – pathways to leadership roles
12 weeks paid parental leave (primary carer)
Discounted tooling insurance options
Refer a friend program - work alongside your mates and receive up to $3,000
Made for More Rewards – discounts with major travel and retail brands!
Income protection with 24/7 coverage
Further education assistance programs – upgrade your skills and gain further post-trade knowledge!
Fitness Passport for the whole family

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

national criminal history check
order 43

Company

Overview

$2.45B Revenue

FY2018 Financial Performance

Generated over A$2.45 billion in revenue across operations spanning WA, NSW, and ACT.

100th Wheel Loader

Delivered in Sept 2023

Achieved the milestone of delivering the 100th Cat Next‑Gen medium wheel loader, demonstrating significant productivity improvements for clients.

20% Productivity

Gain for Clients

Cat Next‑Gen medium wheel loaders provide clients with productivity gains exceeding 20%, supported by advanced technology solutions.

46,000 Hours

Logged on Cat Machines

Some Cat machines in WA have logged 46,000 hours, showcasing WesTrac's commitment to durability and long‑haul support.

Grew from a single WA dealership into a multi‑state Cat heavy equipment powerhouse.
Operates 31 branches across WA, NSW, and ACT as a flagship of Seven Group Holdings.
Serves major mining clients like BHP and Rio Tinto, supplying and maintaining heavy equipment.
Launched a Technology Experience Centre in NSW featuring remote‑operator stations and Cat’s MineStar systems.
Provides whole‑of‑life support including parts, servicing, operator training, and FitFleet monitoring.
Engages in projects ranging from mine sites to infrastructure development, leveraging expertise in heavy‑haul and fleet solutions.

Culture + Values

Safety First: Ensuring the safety and wellbeing of our people is our highest priority.
Customer Commitment: We work in partnership with our customers, understanding their needs and delivering innovative solutions.
Integrity: We do what we say we will do, delivering on our promises with the highest standards of professionalism.
Excellence: We strive for excellence in everything we do, continuously improving and striving for better outcomes.
Collaboration: We value teamwork and encourage open, transparent communication across all levels of the business.
Accountability: We take responsibility for our actions, holding ourselves accountable for the results we achieve.

Environment + Sustainability

2050 Target

Net Zero Emissions

Aims to achieve zero greenhouse gas emissions by 2050.

Focuses on energy efficiency, waste reduction, and use of renewable resources.
Implements programs to reduce fuel consumption and increase sustainable products/technologies.
Supports customers with latest environmentally friendly technologies and solutions, such as electric and hybrid machinery.

Inclusion & Diversity

Focused on creating an inclusive and diverse workforce where everyone has an opportunity to succeed.
Has set clear targets to increase the representation of women in leadership roles.
Promotes a culture of respect, aiming to provide equal opportunities for all employees regardless of background.

Articles

Careers at WesTrac

About Us

WesTrac Services