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Penhall Company And Penhall Technologies

Account Manager

Company logo
Penhall Company And Penhall Technologies
Provides precision concrete cutting, scanning, coring, demolition, grinding & grooving, and utility‑locating services.
Manages client relationships, estimates projects, and ensures successful project delivery.
6d ago
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Anaheim, CA
Onsite
Company Size
1,600 Employees
Service Specialisms
Concrete Cutting
Concrete Coring
GPR Scanning
Digital X‑Ray Imaging
Private Utility Locating
Grinding & Grooving
Bridge Services
Demolition
Sector Specialisms
Industrial
Commercial
Residential
Infrastructure
Maritime
Heavy Highway
Bridges
Runways
Role
What you would be doing
client management
project estimating
project delivery
performance reporting
network building
revenue targets

The Account Manager is responsible for managing customer relationships, estimating projects, and overseeing the successful execution of assigned projects. This role is critical in driving revenue growth, providing excellent customer service, and building strong networks within the market. The Account Manager will handle "Come Do" or service work as well as project work, ensure customer satisfaction, and achieve annual revenue goals.

  • Participate in community and industry events to increase brand awareness and establish Penhall Company as a trusted service provider.
  • Build a network of industry contacts and maintain relationships with key stakeholders to enhance business opportunities.
  • Communicate project progress, potential issues, and client feedback to relevant stakeholders.
  • Develop and maintain strong relationships with clients, acting as the primary point of contact for assigned accounts.
  • Ensures Accountability: Holding oneself and others accountable to meet commitments.
  • Identify new business opportunities within the assigned market and maintain a robust pipeline of potential projects.
  • Handle service or "Come Do" work as required, responding promptly to customer needs.
  • Builds Networks: Actively develops networks of professional contacts to drive business success.
  • Collaborate with internal teams to ensure projects are completed efficiently and to the client’s satisfaction.
  • Work closely with the Branch Manager, sales team, and other departments to align project goals with overall company objectives.
  • Estimate and prepare proposals for assigned projects.
  • Track and report on performance metrics, identifying areas for improvement and adjusting strategies to meet goals.
  • Ensure high levels of customer satisfaction by addressing inquiries and resolving issues efficiently.
  • Communicate known project hazards, risk
  • Foster and develop partnerships that lead to revenue growth and increased market share for Penhall Company.
  • Oversee the management of projects, ensuring they are completed incident free, on time, within budget, and to client specifications.
  • Achieve annual revenue targets by successfully managing project delivery and cultivating client relationships.
  • Provide consistent follow-up and communication with clients throughout the project lifecycle.
What you bring
project management
microsoft office
osha
associate degree
3-5 years
adaptability
  • Strong project management and organizational skills.
  • Situational Adaptability: Ability to adjust approach and behavior to fit the dynamic needs of projects, clients, and the organization.
  • Excellent interpersonal and relationship management abilities.
  • At least 3-5 years of experience in project management, estimating, or sales within the construction or related industry preferred.
  • Associate’s degree or equivalent industry experience required; Bachelor’s degree preferred.
  • Ability to walk job sites as needed.
  • Being Resilient: Ability to remain positive and motivated in the face of challenges.
  • Prolonged periods sitting at a desk and working on a computer.
  • Ability to prioritize tasks and adapt to changing project demands.
  • Proficient verbal and written communication skills.
  • Must be able to lift up to 15 pounds at times.
  • Working knowledge of OSHA Construction Safety Standards.
  • Strong customer service orientation, with the ability to address client needs effectively.
  • Relationship Management: Proven ability to develop and maintain strong, long-term relationships with clients.
  • Communication: Clear and effective verbal and written communication skills.
  • Proficiency in Microsoft Office Suite and other related software.
  • May be required to travel to job sites or other locations as necessary.
  • Collaboration: Strong team player with the ability to work across departments to achieve common goals.
Benefits
  • Annual sales volume goal for Account Manager will be $3M - $5M+.
Training + Development
Information not given or found
Company
Overview
1957
Year Founded
The company was established in 1957 in California.
2001
GPR Technology
Introduced ground-penetrating radar (GPR) scanning to detect subsurface hazards.
2016
Tech Innovation
Launched Penhall Technologies to enhance non-destructive testing capabilities.
40+
Branch Network
Operates more than 40 branches across the U.S. and Canada.
  • Grew from a single flat-saw operation into North America’s largest specialist in concrete services.
  • Expanded through the 1970s–90s across the U.S. and Canada, servicing major infrastructure and industrial clients.
  • Acquired by H.I.G. Capital in December 2023, marking a new chapter in growth and investment.
  • Specializes in concrete cutting, coring, digital X-ray, GPR scanning, private utility locating, grinding, grooving, demolition, and bridge services.
  • Known for deploying digital X-ray imaging for subsurface precision in seconds, paired with private utility locating.
Culture + Values
  • Safety is our number one priority.
  • Our people are the heart of our company.
  • Commitment to quality and continuous improvement.
  • Dedicated to providing exceptional customer service.
  • Integrity and accountability in everything we do.
  • Teamwork and collaboration are essential to success.
Environment + Sustainability
2050
Net-Zero Emissions Goal
Striving to achieve net-zero emissions as part of long-term sustainability efforts.
  • Committed to reducing environmental impact across operations.
  • Adopted green technologies and practices for sustainability.
  • Utilizing energy-efficient equipment and reducing waste.
Inclusion & Diversity
  • Fosters an inclusive work environment where everyone feels valued.
  • Gender diversity is prioritized in hiring practices, with a focus on increasing female representation in leadership roles.
  • Supports programs to mentor and develop underrepresented talent in the industry.
  • Regularly tracks and reports diversity metrics to monitor progress.
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