Business Systems Analyst

Description

• Provide timely updates to stakeholders and managers
• Identify inefficiencies, gaps, and opportunities for improvement
• Analyze current (as-is) business processes and define future-state (to-be) workflows
• Validate system functionality against documented requirements
• Prepare BRDs/SRS, process flows, user guides, basic data requirements, and test documentation
• Conduct interviews, workshops, and observations to collect detailed information
• Support UAT, including BDR setup and user role/profile requirements
• Support project managers with timelines, status updates, task breakdowns, and SCRUM activities
• Ensure proposed solutions align with business goals and add value
• Communicate effectively with both technical and non-technical stakeholders
• Engage with stakeholders to understand business needs
• Maintain accurate project documentation and version control
• Create test cases and maintain a Traceability Matrix
• Support post–go-live activities such as bug reporting, additional training, and user assistance
• Create process diagrams using tools such as flowcharts, BPMN, or UML
• Translate business requirements into clear technical specifications for development teams
• Document functional/non-functional requirements, user stories, basic data requirements, and business rules
• Identify risks, blockers, and dependencies
• Work with QA/test teams to develop test plans
• Assist with change management, user communication, and training

Requirements

• Microsoft Visio or Lucidchart
• Strong communication and interpersonal skills
• Analytical and critical thinking
• High attention to detail
• Microsoft Office (Excel, PowerPoint, Word)
• System architecture basics
• ERP/CRM systems (IFS, SAP, Oracle, Salesforce)
• Adaptability and willingness to learn
• Understanding of SDLC (Agile, Waterfall, Hybrid)
• Understanding of financial processes, supply chain, and/or manufacturing (based on domain)
• Problem-solving abilities
• Strong documentation skills

Benefits

• Gym Subsidy Program- Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App’s.
• Health and Dental- Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services.
• PocketPills – You and your family will have free access to Canada’s first Digital Pharmacy, PocketPills enables you to call, text or email the pharmacy care team from wherever you are. You will enjoy free delivery of your prescriptions and vitamins straight to your home.
• Pension Matching Program- Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
• As part of our Goals, Rewards, Improvement and Teamwork program qualifying teams can enjoy a monthly reward.
• Community Involvement- Generously supporting health, charities, youth, and education opportunities is our passion, and you’re invited to be a part of that.
• Employee and Family Assistance Program (EFAP)- You and your family will have free access to consultation and support for your mental, emotional and financial well-being
• Life and Disability- You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
• Personal and Professional Development- We are committed to helping you reach your potential through training and education.

Training + Development

Interview process

Visa Sponsorship

Security clearance