Assistant Community Manager

Description

The Assistant Manager will lead leasing, marketing, and resident‑relations efforts while contributing to a collaborative, community‑focused work culture.

• Support Property Director in overall property operations
• Issue three‑day notices on delinquent accounts following legal and company guidelines
• Collect, scan, and securely store checks and payments
• Process rental activities, including move‑ins and move‑outs, in property software
• Document all correspondence with current and prospective residents
• Verify resident renter’s insurance and monitor compliance
• Conduct tours and follow up on leasing leads to achieve occupancy goals
• Explain lease terms, community rules, and policies to residents
• Review and pre‑approve lease applications, assessing credit, income, and rental history
• Maintain accurate resident files and demographic records
• Coordinate special events and resident‑relation activities
• Administer monthly lease renewal and resident retention programs
• Assist in training, motivating, and developing staff members
• Communicate maintenance requests and ensure timely completion
• Keep the leasing office organized, professional, and welcoming
• Recommend and implement operational improvements

Requirements

Ideal candidates hold a bachelor’s degree or at least two years of relevant industry experience, possess strong financial and legal knowledge, and are proficient with RealPage and Microsoft Office tools.

The role requires a valid driver’s license or alternative transportation for off‑site duties, and Lyon Living is an equal‑opportunity employer that conducts background checks and participates in E‑Verify.

• Bachelor’s degree or minimum two years of industry experience
• Intermediate to advanced experience with accounting, financial law, and housing regulations
• Ability to read, analyze, and compose contracts, reports, and forms
• Proficiency with RealPage and Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Strong problem‑solving, data analysis, and decision‑making skills
• Excellent customer service, organizational, and written/verbal communication abilities
• Ability to thrive in a fast‑paced, multitask environment
• Valid driver’s license or alternative transportation for off‑site responsibilities

Benefits

Lyon Living is a property management company offering a competitive hourly wage of $25.00‑$27.00 and a comprehensive benefits package.

• Medical, dental, vision plans, FSA, and HSA
• 401(k) matching
• Employee housing discounts
• Education reimbursements
• Employee referral bonuses

Training + Development

Interview process

Visa Sponsorship

Security clearance