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Technician I - Data Center Services
Ies Communications
Supporting the physical and virtual infrastructure of an organization's data center facilities, including hardware installation, asset management, and documentation.
21d ago
$18 - $21
Junior (1-3 years)
Full Time
Las Vegas, NV
Onsite
Company Size
1,000 Employees
Service Specialisms
Communications
Technology Solutions
Networking
Security Systems
Data Services
Audio Visual Systems
Consulting
Project Management
Sector Specialisms
Construction
Data Center
Audio Visual
Security
Life Safety
WiFi
Distributed Antenna Systems (DAS)
Copper Infrastructure Solutions
Role
What you would be doing
error reporting
dc inspections
hardware support
service performance
security protocols
site cleaning
- Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
- Coordinates equipment installation and delivery schedules in accordance with set project plans
- Complete hardware support work orders involving hardware and cabling MACs, certification, troubleshooting and break-fix
- Provide status reporting regarding Data Center service availability, performance, capacity utilization as required
- Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor
- Coordinate equipment/material receiving, shipping and RMA processing support as/when required
- Directly support and complete all scheduled data center MACs (Moves/Adds/Changes)
- Maintain site security protocols, badging requirements and data protection procedures
- Ensure all media storage devices (Hard drives, thumb drives, CD/DVD’s, etc.) are properly logged, secured and documented to ensure compliance with retention practices
- Provide vendor and security escorts as needed
- Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis
- Support standard and emergency operating procedures for data center.
- Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times (on-call duties may apply)
- Must promote the company culture and mission to all employees, vendors, clients and business partners
What you bring
certifications
office skills
server hardware
data center
problem solving
education
- Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvement(s)
- Basic understanding of AC/DC power principles, data center power distribution and data center best practices
- Two (2) years’ minimum of data center experience
- Must be able to act as the company liaison for interface with customer representative(s)
- Must meet Company minimum driving standards
- Regular attendance is mandatory.
- 2+ years working in data centers, operations or related technical field
- Excellent communication and customer relationship skills
- Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and data center infrastructure management (DCIM) related tools
- Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones
- Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)
- Asset management, auditing and daily work log/ticket tracking
- Hardware installation MACs, including device labeling, power connectivity and network cable connectivity
- General knowledge of server/network equipment and software support configurations
- Must be proficient with Microsoft Office (Word, Excel)
- Strong aptitude for independent working environment and high productivity rate
- Must possess at least a High School diploma or GED equivalency
- Detailed and thorough documentation and record keeping
- Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds
- Any server, OS, Network or data center certifications are a plus
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- regular attendance is mandatory.
- a safe and secure operating environment must be maintained.
- site security protocols and data protection procedures must be followed.
- vendor and security escorts may be required.
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Company
Overview
- Founded with a vision to deliver top-tier communication solutions, IES Communications has rapidly expanded to become a leader in integrated communication systems.
- With a focus on providing high-quality design and installation services, IES Communications partners with clients across various industries to create customized, reliable solutions.
- The company offers cutting-edge technologies and services for commercial, residential, and industrial sectors, ensuring seamless communication networks.
- IES Communications has been involved in landmark projects, providing voice, data, video, and security integration across diverse environments.
- Notable for their ability to tackle complex and large-scale installations, the company has become a trusted provider for major infrastructure and utilities projects.
- From smart office solutions to large-scale industrial facilities, IES Communications’ expertise spans the full spectrum of integrated communication needs.
- Safety First
- Innovation
- Collaboration
- Customer-Centric
- Accountability
by 2030
Net Zero Target
Aims to achieve net zero emissions.
- Commitment to reducing environmental impact through sustainable solutions
- Focus on energy efficiency and waste reduction
- Implementation of green technologies across operations
- Commitment to building a diverse and inclusive workforce
- Continuous efforts to provide equal opportunity in hiring and career advancement
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