Description

• Oversee the daily operations of the ReStore, including opening and closing procedures, cash handling, and inventory management.
• Conduct regular performance evaluations and provide opportunities for staff development.
• Address customer inquiries, concerns, and complaints in a timely and professional manner.
• Recruit, hire, train, and manage store staff and volunteers, ensuring they are equipped to perform their roles effectively.
• Contributing to shared cleaning duties and maintaining a clean and safe work environment.
• Foster a positive, inclusive work environment that motivates the team to meet store goals.
• Manage the store’s budget, including controlling expenses, payroll, and analyzing profit and loss statements.
• Monitor and analyze sales performance, setting and achieving monthly sales targets.
• Participating in occasional group activities or events.
• Oversee the donation process, ensuring items are efficiently sorted, priced, and displayed.
• Manage inventory levels to maintain a consistent flow of merchandise.
• Ensure the store is clean, organized, and visually appealing to maximize customer engagement.
• Develop and implement pricing strategies that balance revenue generation with community accessibility.
• Ensure a high standard of customer service is consistently delivered.
• Develop and execute strategies to increase store profitability, such as sales promotions and special events.
• Implement loss prevention strategies to minimize theft and damage.
• Actively promote the mission of Habitat for Humanity of the St. Vrain Valley within the community, highlighting the social and environmental impact of donations and purchases.
• Maintain effective merchandising strategies to enhance product visibility and sales.
• Promote a welcoming and inclusive atmosphere for all ReStore customers.
• Maintain relationships with outside vendors and landlord for effective operations.
• Build and maintain strong relationships with local businesses, community organizations, and individual donors.
• Assisting colleagues within the department or collaborating with other departments as needed.
• Develop and implement strategies for donor engagement and procurement to ensure a consistent flow of high-quality donations.

Requirements

• Excellent communication and interpersonal skills.
• Proficiency in retail management software and point-of-sale (POS) systems.
• First aid/CPR certificate
• Strong organizational and multitasking abilities.
• Knowledge of OSHA standards for operating.
• Minimum of 3 years of retail management experience, preferably in a thrift store or similar environment.
• High school diploma or equivalent (Bachelor’s degree in Business, Retail Management, or a related field preferred).
• Bilingual in English and Spanish
• Prior non-profit or thrift store experience
• Understanding of the relationship of housing insecurity, historic discrimination, and systemic unjust housing framework in the United States.
• Prior volunteer experience with Habitat for Humanity
• Strong leadership and team management skills, with experience supervising staff and volunteers.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance