Service Sales Representative

Description

The Service Sales Representative drives service‑related revenue by building strong relationships with existing BRAVAS clients and acting as a trusted advisor for ongoing system support, upgrades, and enhancements. The role owns the full service sales cycle—from identifying opportunities through proposal and handoff—while collaborating closely with Service Operations to ensure solutions are properly scoped, priced, and executed. A key focus is growing recurring monthly revenue through Support Plans and Security Monitoring Contracts, and the ideal candidate is consultative, organized, and comfortable navigating both technical conversations and relationship‑based sales.

• Build and maintain client relationships to identify service, upgrade, retrofit, and enhancement opportunities.
• Manage the full service sales cycle from initial conversation to proposal, approval, and handoff to Service Operations.
• Advise clients on system improvements and preventative solutions, recommending upgrades aligned with needs and budgets.
• Partner with the Service Manager to sell Support Plans and Security Monitoring Contracts, increasing recurring revenue.
• Maintain post‑sale relationships to drive renewals, repeat business, and client satisfaction.
• Prepare clear proposals and service agreements, keep accurate records, and coordinate execution with internal teams.
• Stay knowledgeable on legacy and current systems to serve as the trusted service expert.
• Manage multiple opportunities in a fast‑paced environment.
• Utilize CRM, ticketing, or ERP platforms such as NetSuite, Zendesk, or Salesforce.

Requirements

• Demonstrate proven experience in service or consultative sales, preferably in technology integration.
• Exhibit strong relationship‑building and communication skills.
• Work effectively across technical and operational teams.
• Remain highly organized with meticulous attention to detail.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance