Analyst, Canadian Pension and Benefits

Description

• Respond to questions and requests from employees and third party administrators
• Collaborate with other HR team members on cross-functional projects to improve the efficiency of current and/or new processes and procedures
• Research current trends and assist with industry benefit survey requirements
• Establish effective relationships with internal stakeholders and external vendors
• Serve as point person, in collaboration with the Health Services team, on the coordination and execution of on-site wellbeing fairs and events
• Assist in the reconciliation and processing of vendor payments, benefit payments and various payroll deductions
• Provide additional support to the team as required, such as research, preparation of specialized reports, preparation of annual program documentation and communication materials, preparation of spreadsheets, etc.
• Support TC Energy’s benefit programs to ensure adherence to our total rewards philosophy, alignment with market competitive practices and compliance with legislative requirements
• Managing competing priorities in a high-paced, deadline-driven environment while being flexible with changing priorities
• Provide ongoing support to the Pension and Benefits team and perform other pension and benefit administration duties as assigned
• Streamline and document current administrative processes
• Contribute to the development of program measures and metrics, and generating ad hoc reports as required
• Support implementation and administration of the day to day requirements of benefit processes
• Perform regular administrative activities relating to the Canadian benefits programs provided by TC Energy
• Assist with tracking, quality assurance and data analysis in preparation of the annual benefits enrollment program
• Assist with responding to employee queries related to our programs, via the ServiceNow case management system
• Participate in ongoing training and learning opportunities, as well as projects or initiatives
• Develop process and/or system improvements

Requirements

• Problem solver with critical thinking skills including an aptitude to adapt to change and thrive in a dynamic and complex organization
• Strong proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) with a desire to learn new skills as required (i.e. Power BI)
• Excellent communication skills, both written and verbal, with the capability to manage information, data and correspondence on multiple levels
• Highly motivated to work in an open team environment, employing a collaborative, continuous improvement mindset.
• Exceptional judgement and discretion when dealing with confidential matters and working collaboratively with others
• Solid organizational, attention to detail, and time management skills to ensure that work related activities are completed in an accurate and timely manner
• A relevant undergraduate degree in business, commerce or human resources
• Previous experience in Workday and ServiceNow would be an asset
• Strong interpersonal skills with demonstrated ability to work independently and cross-functionally with stakeholders at multiple levels
• A minimum 4 years of benefits experience in a large, complex, corporate environment
• Consistently deliver exceptional customer service with an ability to resolve inquiries in an effective and timely manner

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance