Assistant Community Manager- The James

Description

The Community Assistant supports the Community Manager by handling financial and operational tasks such as accounting, monthly close‑out reporting, invoice processing, rent collection, bank deposits, reconciliations, and using property‑management software to track the community’s finances.

• Collect and post rent/fees, prepare daily deposits, reconcile accounts, generate financial reports, and process invoices/payables.
• Operate Yardi/OneSite software, entering data accurately and maintaining system updates and backups.
• Review resident accounts for unpaid or late fees, communicate balances, enforce collection procedures, and uphold lease terms to maximize revenue.
• Verify and code vendor invoices, obtain manager approval, reconcile purchases, and coordinate communication among vendors, accounting, and owners.
• Execute eviction procedures, provide required notices, represent the community in court hearings, and manage evictions per company policy.
• Process resident move‑outs, apply deposits and cancellation fees, and handle dispositions according to lease terms and legal requirements.
• Respond promptly to resident complaints and requests, resolving issues to enhance satisfaction and retention.
• Supervise on‑site operations in the manager’s absence, delegate tasks, coordinate maintenance, and ensure compliance with policies.
• Maintain owner relationships by conducting tours, delivering performance updates, and addressing owner inquiries.

Requirements

The role requires the ability to stand, walk, sit for extended periods, bend, stoop, climb ladders, and lift up to 25 lb independently (50 lb with assistance). Work may be performed indoors and outdoors in all weather conditions, may involve occasional travel, and includes on‑call duties during evenings, weekends, and holidays.

Benefits

Compensation is determined by business requirements, experience, skills, and geographic location. Corporate positions may be eligible for quarterly or annual bonus programs, while onsite property positions can qualify for weekly, monthly, or quarterly incentive plans.

Full‑time employees receive competitive medical, dental, vision, and disability insurance, low employee‑only medical costs, generous paid time off (including vacation, personal, sick days, holidays and a birthday off after one year), onsite housing discounts, a six‑week paid sabbatical after ten years, 401(k) match up to 6 %, parental leave, fertility‑benefit reimbursement, employee assistance, and additional insurance and charitable programs.

Training + Development

Interview process

Visa Sponsorship

Security clearance