Description

The position may involve extended periods of desk work, occasional stair climbing, and occasional lifting of items up to 20 lb. Employees must be able to read documents, view screens, hear verbal communications, and operate standard office equipment. Work is primarily on‑site in an office setting, though occasional outdoor exposure to elements, bright lights, noise, and distractions may occur.

• Lead property staff, conduct interviews, oversee onboarding, training, timesheet approval, and perform quarterly discussions and annual assessments per company policies.
• Drive team performance, provide feedback to underperforming associates, and manage disciplinary actions with HR.
• Deliver ongoing training for office staff on leasing paperwork, workplace safety, and daily operational tasks.
• Motivate associates through recognition programs, training, and team‑building activities to boost morale and productivity.
• Assist in budget preparation and ensure adherence to approved budgets.
• Complete month‑end and year‑end financial reporting and provide monthly budget variance reports within ±10 % per line item.
• Promote resident satisfaction and retention by promptly addressing complaints, questions, and service requests.
• Collaborate with the maintenance team to ensure timely completion of resident service requests according to company standards.
• Provide excellent customer service while maintaining the highest resident‑service standards.
• Analyze market and economic trends and partner with marketing to implement short‑ and long‑range leasing strategies achieving occupancy and revenue goals.
• Follow eviction procedures, including notices, court representation, and facilitation of proceedings as needed.
• Manage client/owner relationships by meeting owners, conducting property tours, providing updates, and responding to owner requests.

Requirements

The Community Manager oversees all business operations at one of our apartment communities. This role requires strong resident‑relations and interpersonal skills, effective communication, dependability, professionalism, and the ability to lead, train, and work collaboratively as a team player.

A bachelor’s degree or 1‑2 years of relevant experience (or equivalent combination) is required, along with three or more years of multi‑family property‑management experience. Candidates must demonstrate strong leadership, teamwork, professional communication, and proficiency with Microsoft Office and property‑management software. A valid driver’s license is also required.

Benefits

At RPM, we’re in the business of extraordinary. We believe a people‑first approach drives success, so we offer top‑industry pay, comprehensive benefits, and clear paths for upward mobility through career training and education. Join us to begin an extraordinary journey today.

RPM Living provides a competitive benefits package that includes weekly pay for onsite staff, comprehensive health coverage, employer‑paid assistance and wellness programs, ancillary insurance options, and a 401(k) with a generous match. Employees also enjoy professional development opportunities, DEIB initiatives, paid time off with floating holidays, volunteer days, and discounted perks such as Costco membership and entertainment discounts.

• Weekly pay for onsite associates.
• Comprehensive healthcare coverage for full‑time employees.
• Employer‑paid employee assistance, mental health, and wellness programs.
• Ancillary insurance options: critical illness, hospital indemnity, and accident coverage.
• 401(k) plan with a robust company match.
• Opportunities for professional development, career growth, and role‑based learning plans.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks including Costco membership, movie tickets, health & wellness, and travel discounts.

Training + Development

Interview process

Visa Sponsorship

Security clearance