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Documentation Clerk
Bc Housing
Responsible for processing documentation such as tenant move-outs, building inspections, and financial documents. Provides direct customer service and maintains tenant files and databases.
16d ago
C$49,520 - C$56,034
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Victoria, British Columbia, Canada
Hybrid
Company Size
1,200 Employees
Service Specialisms
Affordable Housing
Project Management
Property Development
Design
Construction Services
Consulting
Technical Services
Engineering
Sector Specialisms
Residential
Affordable Housing
Social Housing
Supportive Housing
Seniors Housing
Youth Transition Housing
Mental Health Housing
Modular Housing
Role
What you would be doing
What you bring
office
communication
interpersonal
initiative
crisis management
time management
- Some knowledge of accounting.
- Ability to assess and respond quickly and effectively to an incident and/or crisis.
- Ability to prioritize, multi-task, and process a large volume of work in a fast-paced environment with a high degree of accuracy while meeting prescribed deadlines.
- Sound practical knowledge of the rules, practices, and procedures of office and program administration.
- Excellent interpersonal skills, with good conflict resolution skills.
- Or an equivalent combination of education, training, and experience suitable to the employer .
- Ability and interest in taking initiative, being flexible, adapting to change and contributing in a team environment.
- Sound practical knowledge of Microsoft Office Suite including Word and Excel.
- Good verbal and written communication skills.
- Ability to interpret and understand financial documents received from tenants.
- Secondary school graduation plus completion of a comprehensive post-secondary course in office or business administration from a recognized educational institution.
- Sound clerical experience in related office administration, including contact with diverse members of the public.
- Ability to demonstrate patience and tolerance and exercise tact, diplomacy, and good judgement when dealing with a variety of clients, including those of diverse cultural, educational, and socio-economic backgrounds and those with difficult behavioural issues.
- Good keyboarding skills with a minimum of 50 wpm keyboard speed.
- Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
- Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!
- Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
- In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
- An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
- Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- financial documents interpretation check
- criminal record check
Company
Overview
- A key player in providing affordable housing solutions across British Columbia.
- Focused on building and managing a wide range of housing options for those in need.
- Works in collaboration with government partners to address housing shortages in the province.
- Specializes in residential, infrastructure, and government sector projects.
- Innovative in creating sustainable and livable spaces that cater to diverse communities.
- Has a long history of tackling housing issues, with a focus on both urban and rural areas.
- Notable for its ability to execute large-scale housing projects that make a lasting impact.
- Provides resources and support for people navigating the complexities of housing options.
- Integrity – We are accountable and strive to build trust.
- Compassion – We lead with respect, empathy, and understanding.
- Service – We demonstrate excellence in serving our clients.
- Innovation – We build solutions for the future.
2023
New Strategy Launched
Introduced a comprehensive strategy focusing on sustainability and resilience with a three-year implementation plan.
2010
Carbon Neutral Since
Achieved carbon neutrality across all operations, including buildings, fleet, and office paper.
18%
Carbon Footprint Reduction
Reduced emissions by 18% through energy-efficient construction and operations.
40% By 2030
GHG Reduction Target
Committed to reducing greenhouse gas emissions 40% below 2007 levels under Clean BC legislation.
- Under Clean BC and Climate Change Accountability Act, commits to reducing GHG 60% by 2040 and 80% by 2050.
- Projects aim for net-zero energy-ready buildings by 2032 through BC Energy Step Code.
- Updated technical bulletins address climate risks like wildfires and extreme heat from 2020-2025.
- Active low-carbon roadmap for social housing electrification in place since Sept 2023.
2020
Year Established
The Office of Equity, Diversity, Inclusion and Belonging was established in 2020 to integrate EDIB into operations, programs, policies, and performance tracking.
- Strategy2030 includes a strategic commitment to Equity, diversity, inclusion and belonging as a key organizational commitment.
- Diversity & Inclusion programming includes respectful workplace workshops, LGBTQ‑awareness sessions and indigenous cultural training.
- Employee council ‘livegreen’ supports sustainability and social responsibility initiatives (not DEI) – but EDIB training is mainstreamed.
- Gender‑related statistics: (not publicly detailed on site or LinkedIn)
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