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Community Association Manager
Associa
Community Association Manager responsible for overseeing administrative, maintenance, and capital projects for multiple HOA and condominium communities.
14d ago
$70,000 - $75,000
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Gaithersburg, MD
Field
Company Size
15,000 Employees
Service Specialisms
Community Management
Property Management
Consulting
Technical Services
HOA Management
Employee Development
On‑Call Maintenance
Roadside Assistance
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
board meetings
data entry
budget management
client interaction
staff management
maintenance coordination
- Prepare board packages. Coordinate and schedule monthly and annual board meetings.
- Data enter and update information in the database; record and track documents and information.
- Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and Reserve Studies.
- Meet and collaborate with onsite staff and members of the Board of Directors.
- Hire, train, and develop staff.
- Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
- Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
- Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
- Issues violation letters to homeowners and follow-up to ensure remedied.
- Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
- Walk and inspect property, ensure property is well maintained and HOA Code, Compliance, Rules & Regulations are adhered.
- Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and mange capital projects.
- Research and respond to inquiries in-person, by phone, and email.
- Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
What you bring
cmca
ams
pcam
project management
financial acumen
customer service
- Travel to multiple HOA and condominium communities in the Gaithersburg, MD area.
- Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
- CMCA, AMS, and PCAM, or willingness to obtain, company paid.
- Customer service driven and team oriented.
- Financial acumen, ability to read and interpret financials, Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis.
- 2+ years of community association experience.
- Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
- Excellent communication skills (written and spoken) and conflict resolution techniques.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- credit and criminal background checks required
Company
Overview
1979
Year Founded
The company was established in 1979 in Dallas.
300+ Branches
Branches Globally
Associa has expanded to over 300 locations worldwide through steady growth and acquisitions.
7.5M Residents
Residents Served
They provide property management services to over 7.5 million residents globally.
- It emerged as a pioneer in comprehensive community management.
- It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments.
- Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services.
- Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight.
- They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence.
- Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.
- Service
- Innovation
- Family
- Integrity
- Loyalty
$100,000
Disaster Relief Contribution
Provided disaster relief funds to support communities affected by Central Texas floods in July 2025.
- No explicit net‑zero or sustainability targets found on corporate site
- Corporate Responsibility section highlights support for communities during disasters
- No specific data‑driven environmental goals or net zero target date publicly disclosed
58% female
Employee Demographics
Refers to the percentage of female employees in the company's workforce.
52% people of color
Employee Diversity
Indicates the percentage of employees who identify as people of color.
- Established Associa Women’s Network to support women’s career growth and education
- Established Associa Multicultural Network to support cultural and ethnic understanding
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