Resident Services Coordinator (San Clemente, Drakes Way - 1338,1288)

Description

• Creates monthly newsletters and calendar of events and activities.
• Assists with recruiting and coordinating volunteers and vendors as needed.
• Provides and coordinates opportunities for residents to learn new skills, build community and promote self-sufficiency, including social, educational and StayWell activities (e.g., celebrations, classes).
• Establishes connections with service providers and maintains community resource directory in online database.
• Actively participates in EAH's Injury and Illness Prevention Plan.
• Actively participates in company-wide special initiatives, such as scholarships and digital learning, as applicable.
• Attends all Resident Council meetings and works with the Council and residents to encourage higher levels of participation and access to program activities.
• Coordinates and oversees the delivery of services and program activities to residents both on and off-site. Provides information, assistance, and resident services referrals and engages in follow-up. Performs needs assessments to determine what types of programs and services would benefit the residents. Obtains resident feedback on effectiveness and quality of programs and their delivery through an annual Resident Satisfaction Survey. Develops supportive relationships with residents and conducts regular outreach to encourage participation in resident programs.
• Interfaces regularly with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities. Monitors participating agency involvement for quality and compliance with memorandums of understanding or other service agreements.
• Connects residents to food resources in their community. Increases resident access to food by facilitating distributions as needed.
• Attends department and company meetings, trainings.
• Maintains resident confidentiality and mutually respectful relationships.
• Maintains collaborative relationships with property managers and REM staff. Participates in biweekly meetings with the site team.
• Accurately prepares and maintains monthly budgets, program files and other documents in online database and as required by regulatory requirements.

Requirements

• 1-2 years of social service experience working with elderly, families
• Regular and predictable attendance.
• BA Degree in Social Services, Healthcare or related field, or equivalent combination of education and/or experience.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance