Plumbing and Heating Manager

Overview

Sell and grow plumbing & heating product line, manage stock, and provide customer service.

Key Responsibilities

• customer acquisition
• procurement
• stock management
• customer service
• quoting
• sales

Tasks

-Grow the customer base. -Purchasing materials and managing stock levels for the category -Dealing with customers both face to face and over the telephone -Providing quotations for customers -Taking a proactive approach to plumbing and heating sales, using every opportunity to make or increase a sale.

Requirements

• sales
• plumbing
• customer service
• computer
• product knowledge
• communication

What You Bring

-Previous sales experience in a plumbing and heating merchant environment or a builder’s merchant environment would be a distinct advantage. -Giving excellent customer service and sound product advice -Computer literate. -Confident dealing with customers -Sound plumbing and heating product knowledge is essential for this role. -The ability to build great customer relationships. -A good telephone manner, excellent communication, and interpersonal skills.

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Benefits

-Mental health support -Training and development opportunities -Substantial staff discounts -Perkbox discounts -Holiday scheme which rewards length of service -Cycle to work scheme. -Life Assurance -Free parking -Enhanced maternity/ paternity pay. -Generous discretionary bonus scheme -A competitive pay package. -Contributory pension scheme

About Mkm Building Supplies

-Began as a single branch and grew through a unique branch ownership model, empowering local directors. -Privately backed by Bain Capital since 2017. -Each branch is independently managed, offering strong local expertise and free delivery or click-and-collect service tailored to both trade professionals and homeowners. -Stocks a comprehensive range—from bulk aggregates, bricks, and timber to tools, kitchens, bathrooms, landscaping, plumbing, heating, and electrical supplies. -Signature projects include branch-level kitchen and bathroom showroom installations with free 3D design services and on-site timber cutting. -Consistently expanding, with a focus on local staffing and specialized services.

Sector Specialisms