Maintenance Associate

Description

• Construct, repair, and apply paint finishes throughout the hotel premises.
• Install and exchange lighting fixtures along with replacing bulbs as needed.
• Supported successful expansion efforts and critical cross-departmental Kasa projects
• Attend and actively engage in all scheduled training sessions and meetings.
• Aid in the delivery and setup of new equipment, including televisions, mattresses, tables, chairs, and similar items.
• Respond to all customer requests in a timely and personable manner.
• Responsively address all customer inquiries and requests with a courteous and efficient approach.
• Perform visual inspections and conduct operational tests on machinery and equipment.
• Set a high bar for quality standards within your property through preventative maintenance upkeep and housekeeping collaboration efforts
• Transport heavy boxes and parcels within the hotel premises for maintenance and repair purposes.
• Execute painting tasks in corridors, hotel rooms, and lobby spaces as required.
• Identify irregular sounds or operational discrepancies in machines or equipment, collaborating with supervisors or maintenance peers to diagnose issues and facilitate repairs.
• Uphold and service the structural integrity of the establishment.
• Maintain regular communication with the Maintenance Supervisor regarding assigned projects.

Requirements

• 2+ years of guest service experience
• You're comfortable lifting objects up to 25-50 pounds and standing or walking for up to 8 hours a day
• You can handle stressful situations with a calm and positive demeanor
• You pride yourself on your communication and organizational skills
• Ability to work independently and as part of a team; must be able to multi-task and complete tasks/projects in an efficient and timely manner.
• 2+ years of hotel experience
• Fluency in Spanish is required (written and spoken)
• Excellent communication and interpersonal skills
• Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building.
• Certifications in HVAC, Electrical, Plumbing, or other relevant fields
• You enjoy mobile technology, have worked with it in past roles, and you're eager to learn new systems and platforms to make you better at your job
• Established yourself as a top Portfolio Operations performer by consecutively reaching monthly quantitative goals

Benefits

• The Pay: The starting base pay range for this role is between $22 and $24 per hour and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
• Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!
• Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
• You're flexible in your schedule and can help with emergencies whenever they arise
• Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.
• Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.
• Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.

Training + Development

Interview process

Visa Sponsorship

Security clearance