Customer Energy Programs Advisor

Description

• Leads initiatives on energy efficiency and demand response programs to optimize energy usage during peak periods
• Serves as an expert and training lead for all program related topics
• Endorses program cost effectiveness ideas and identify areas for improvement for all program related activities (i.e. training)
• Leads engagement activities to promote program related information at outreach events
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
• Leads meetings with internal teams, such as grid operations, customer service, and marketing, to ensure seamless integration of programs with overall utility operations and customer engagement efforts
• Incorporates complex energy usage data, load patterns, and grid conditions to recommend potential opportunities and optimize program effectiveness
• Leads in meetings with key stakeholders, including regulatory bodies, industry associations, and technology providers, to stay informed about industry trends, share best practices, and foster collaboration for the advancement of programs
• Recommends compliance and regulatory requirements and guidelines related to programs, including reporting obligations and adherence to program rules and protocols
• Communicates program events to leadership and senior individual contributors

Requirements

• Seven or more years of experience in demand response principles, leading customer programs, or conservation/efficiency initiatives.
• Experience utilizing knowledge of billing operational policies, processes, procedures, and incentive tracking systems.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Strong analytical, communication, and project management skills to guide applicants through program requirements.
• Experience with reporting including development of PowerBI Dashboards.
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• Experience with distributed generation technologies, energy storage, and utility programs.
• Experience interpreting CPUC Regulatory and Policy decisions

Benefits

• This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.

Training + Development

Interview process

Visa Sponsorship

Security clearance