Integration / Backend Developer III

Overview

Develop and maintain backend integrations and automation pipelines for SaaS platforms.

Key Responsibilities

• backend systems
• saas integration
• pipeline monitoring
• solution design
• ai automation
• legacy refactor

Tasks

-Support and enhance key backend systems including the changelog automation pipeline for Jira and the publishing pipeline for supported FME integrations on safe.com. -Develop and maintain cross-platform integrations between systems such as Jira, Zendesk, Gainsight, and other SaaS platforms. -Monitor and troubleshoot integration pipelines, ensuring system reliability and proactively resolving issues. -Collaborate with cross-functional stakeholders to design scalable and maintainable technical solutions. -Contribute to AI-driven automation initiatives like the AI Triage Assistant for Jira Work Items. -Modernize legacy systems by refactoring code, improving observability, and transitioning fragile processes into robust, automated services.

Requirements

• openai
• langchain
• ci/cd
• aws lambda
• node.js
• 3‑5 yrs

What You Bring

-Exposure to tools like OpenAI, LangChain, or vector databases (e.g., Pinecone, Weaviate, pgvector). -Experience working with AI/ML-powered systems, especially in backend automation or data-driven decision-making. -Familiarity with CI/CD pipelines and version control tools (e.g., Git, GitHub Actions, Jenkins). -Experience integrating with SaaS APIs such as Jira, Zendesk, Gainsight, or similar systems. -Experience deploying services in cloud environments (e.g., AWS Lambda, ECS). -Ability to troubleshoot and maintain backend services in production environments. -Typically 3–5 years of backend development experience. -Working knowledge of TypeScript, SQL, or FME. -Experience building backend systems or integrations using Node.js or Python. -Experience refactoring or modernizing legacy integrations or data pipelines. -Familiarity with Postman for API testing and debugging. -Proficiency in RESTful APIs, webhooks, and syncing data across cloud platforms. -Additional Requirements: Employment is subject to successful completion of reference checks and a Canadian criminal background check. -Strong communication and collaboration skills. -Location: This is a fully remote role open to candidates across Canada, except Quebec. If you’re located in the Vancouver, BC Lower Mainland, you can choose to work remotely, on-site at our Surrey headquarters, or in a hybrid arrangement.

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Benefits

-Compensation: Annual base salary: $103,900 to $109,000 CAD, plus eligibility for a profit-sharing bonus. This salary range reflects our reasonable estimate for the role. Final compensation may vary based on your experience, qualifications, and other relevant factors. -Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. -Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. -Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. -Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. -An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! -Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. -Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. -Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. -A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.

About Safe Software

-Helps organizations manage and integrate complex data systems. -Flagship product, FME, is used globally for data transformation and automation. -Focuses on providing seamless data flow between systems to improve efficiency and decision-making. -Serves industries such as energy, water, utilities, and transportation. -Solutions are particularly beneficial for organizations dealing with large, complex datasets requiring real-time processing. -Notable projects include integrating city infrastructure data, transforming GIS data for energy sectors, and automating data flows for utilities. -Known for innovative, customizable solutions tailored to specific industry needs.

Sector Specialisms

Security Clearance

-reference checks and a canadian criminal background check required.