Sales Administrator

Description

• Provides support in the preparation and review of FHA and VA documentation to ensure accuracy and compliance.
• Reviews documents to identify missing signatures, inconsistent or incorrect information, and other compliance deficiencies.
• Maintains the division's closing backlog and provides support on various financing updates, including "House to Sell" contingencies.
• Monitors escrow-related emails and communications daily to ensure timely response and follow‑up.
• Coordinates with outside title companies when applicable to ensure proper documentation and closing preparedness and escrow release.
• Performs deed intake activities, including logging, routing, and data entry within applicable systems.
• Prepares escrow release requests and supports the end‑to‑end escrow release process in accordance with company policy.
• Prepares and distributes closing letters, cancellation letters, and other related communications.
• Coordinates and assists with scheduling all homebuyer closings and manages all associated adjustments within the Closing Calendar.
• Assists with general administrative tasks for the Division and/or Sales Department as required.
• Logs and tracks incoming escrow deposits and coordinates the receipt and processing of deposits with Corporate Accounting.
• Serves as a liaison between the Construction Supervisor, Title Company, MI Financial, outside lenders, real estate agents, and homebuyers regarding pre‑settlement and closing‑related information, as needed.
• Generates escrow letters for closings involving incomplete exterior items at the time of settlement.

Requirements

• General computer knowledge including but not limited to Microsoft Word and Excel. JDE experience preferred.
• Ability to manage shifting priorities and handle tight deadlines.
• Comfort working with lenders, title companies, and leadership.
• Problem solving and proactive follow-through.
• Good verbal and written communication skills for interaction with a variety of people inside and outside of the organization; good organizational skills and detail-oriented aptitude.
• General office and administrative skills to assist in the processing of departmental workflow.
• Strong organizational skills and experience managing multi-step workflows.
• Professional, calm demeanor with buyers and internal teams.
• Excellent communication skills (written and verbal)
• High attention to detail with strong accuracy in document handling

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance