Technology Specialist 1 (SITECH)
Sitech-Tejas
Installs, repairs, calibrates, and trains on heavy‑equipment laser/GPS/UTS systems.
14 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Grand Prairie, TX
Onsite
Company Size
500 Employees
Service Specialisms
Fleet and Asset Management
Software Solutions
Paving Control Systems
Machine Control
Construction Surveying
Sector Specialisms
Heavy Civil Construction
Fleet Management
Paving Equipment - Asphalt & Concrete
Construction Surveying
Machine Control
Software Solutions
Asset Management
Role
What you would be doing
laser install
gps calibration
system troubleshooting
customer training
data management
field service
- Installs laser, Global Positioning System (GPS), and Universal Total Station (UTS) systems on all makes and models of heavy equipment and sets up correctional GPS sources, i.e., Base Stations, Internet Base Station Service (IBSS) or Virtual Reference Station (VRS)
- Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
- Utilizes Business Center software to update customer files, check for modeling errors and verify data
- Works with other departments to ensure that customer’s needs are met
- Routinely reacts to visual, auditory, and other signals including alarms and instructions, and is required to visually inspect work
- Teaches customers and employees on effective utilization of the technology products to optimize productivity and monitor machine health to include, but not limited to; Laser systems, GPS systems, UTS system, Infrastructure, Survey Products, Site Calibrations, File Management, VisionLink, and Winflash
- Verifies site calibrations using proper survey techniques and trouble-shoot using the same. If the site calibration is bad, can use rovers, robotic total stations, auto levels, and can run a level loop if necessary, to identify the problem
- Coordinates with manager to develop product database that will assist in troubleshooting and works with other departments to ensure customer needs are met
- Install, measure up, calibrate Earthworks platforms on all models and machine brands of supported machines with use of robotic total stations and survey products
- Creates and initiates machine communications with back office for downloading/uploading of models and uploading of surface data information
- Pulls and prepares inventory to complete tasks
- Maintains and improves current technology
- Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
- Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
- Demonstrates technology products and recommends the best technology solutions for each customer application
- Performs system testing with sample/live data and technology
- Trains customers on CAT integrated technology products
- Troubleshoots electrical systems, CAN and Ethernet networks, and hydraulic systems, documenting the process to increase understanding and efficiencies
- Performs application calibrations, troubleshooting, root cause analysis, and problem resolution
- Covers periodic rotations on the “SITECH Help Desk” where the technician must be able to help customers troubleshoot machine and off machine issues over the phone using their extensive technology knowledge. Must work through customer issues while mental visualizing what the customer is doing and explaining. Must maintaining patients and professionalism to help solve the customer issues. This is a customer service role.
- Occasionally lifts and moves materials and equipment up to 50 lbs.
- Regularly works outdoors around moving mechanical parts and may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
- Works with various programs to include, but not limited to, MAS, SiSweb, ET, Business Center, Trimble Connected Community, Veda, and Trimble Store
- Service Technician tests, diagnoses, repairs, and adjusts electronic and optical equipment to ensure that they are in the optimal working order. This position is a multidisciplinary role requiring operational understanding, and underlying methodologies for heavy civil site construction.
What you bring
trimble certified
cad
microsoft excel
associates degree
can network
critical thinking
- Significant amount of time standing, walking, kneeling, crouching, stooping, and reaching
- Strong organization and time management skills
- Constant movement and use of hands, this position requires good manual dexterity
- Strong electric diagnostic skills, schematic reading, and understanding
- Strong electrical system experience. Ability to read and understand electrical system schematics, troubleshoot the same with a multi meter and sound troubleshooting techniques. Ability to troubleshoot CAN network systems. Also, able to build and pin out cables to make cables or to correct wiring issues.
- Ability to listen to and understand information and ideas presented through spoken words and sentences
- Verbal and written communication skills
- Works in an enclosed and open vehicle or equipment
- Exposure to minor burns, cuts, bites, or stings
- Ability to cut, grind, weld, and solder
- Critical thinking and problem-solving skills
- Requires wearing common protective or safety equipment
- Trimble Certified Trainer preferred
- Effective influencing skills which include teaching, motivating, and developing customers and employees
- Ability to operate multiple sized and brands of heavy equipment to include motor graders, dozers, loaders, skid steers, asphalt trimmers, rock mills, piling machines, paving systems to include but not limited to asphalt pavers, concrete pavers and curbing machines.
- Requires regular and punctual employee attendance
- Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
- Exposure to high noise levels and body vibration
- Ability to install and repair hydraulic valve systems and associated control systems
- Working knowledge 3D site modeling and the interaction of models with machine controls and site calibrations
- Strong computer skills and the ability to work in Microsoft Word, Excel, CAD, AGTEC, in addition to various warehouse and accounting programs
- Ability to work independently and as part of a team
- High school diploma or equivalent and some college, or additional technical training, required; Associates Degree in Survey, Auto, or Diesel Mechanics preferred
- Be able to maneuver safely and work underneath equipment
- Ability to disassemble and repair various electronic systems related to machine technology and survey infrastructure products. Must be able to read and understand wiring diagrams
- Excellent customer service skills
- Ability to be self-starting and self-motivated
- Excellent work habits, accuracy, attention to detail, and quality of work
- Ability to follow logical troubleshooting procedures
- Valid Driver’s License required
- Frequently communicates with others, must be able to exchange accurate information in these situations
- Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment
- Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
- Works in confined workspaces, awkward positions, and high places
- Up to 2 years experience with machine control products and infrastructure preferred
- Ability to read, write, and understand information
- Works in extremely bright or inadequate lighting
- Knowledge with current computer software, related hardware, and machine electronic systems
- Up to 30% travel may be required, to include overnight stays
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Interview process
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Company
Overview
- Founded with a vision to drive innovation in the construction and project management sector.
- Specializes in delivering complex infrastructure projects on a global scale.
- Works across a variety of sectors including transport, utilities, and water resources.
- Notable for successfully handling large-scale projects that integrate advanced technology.
- Known for exceptional client collaboration and tailored solutions to meet diverse project needs.
- Has a strong reputation for ensuring on-time delivery and exceeding client expectations.
- Over the years, built a solid portfolio of projects ranging from transport systems to urban developments.
- Consistently pushing boundaries with innovative project management techniques and tools.
- Focused on offering cost-effective solutions while maintaining the highest quality standards.
- People who do great work deserve great support.
- A values-based operating philosophy connects everyone in the organization.
- Success is defined by ethical values rather than quick profits.
- New employees receive guidelines for making daily decisions.
2045
Net-Zero Emissions
Aiming to achieve net-zero across Scope 1, 2, and 3 emissions by 2045.
- Products designed to operate sustainably throughout their lifecycle.
- Operations, including supply chain, minimize environmental impact.
- Utilizes green components compliant with RoHS standards.
- Energy-efficient designs with high-efficiency power converters and automated optimization.
- Sustainable sourcing with supplier assessments and engagement mechanisms.
- Ensures responsible recycling of end-of-life products through a Producer Responsibility Organisation.
- Reduces packaging with recycled and recyclable materials.
- Site operations prioritize environmental practices, including waste and e-waste recycling, and reduced energy and water usage.
- ISO 14001 certified environmental management system in place.
- Complies with EU RoHS, REACH, and WEEE directives.
50% Independent Directors
Board Composition
The board is composed of 50% independent directors, ensuring balanced decision-making and governance.
- Adopts non-discriminatory employment practices encouraging diversity and inclusion.
- Compensation combines competitive salaries with restricted stock units (RSUs).
- Flexible work hours and remote-working options based on role.
- Health and wellness programmes including mental-health support.
- Comprehensive social benefits including subsidised meals, team-building, employee rewards and giving programmes.
- Zero-tolerance towards sexual harassment, enforced via Prevention of Sexual Harassment and Whistle-Blower policies.
- Customer Advisory Board to incorporate client feedback (improving stakeholder collaboration).
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