Key Account Manager - Service (Elevators & Escalators)
Kone
Manage key accounts & service sales for elevators/escalators in Sharjah & Northern Emirates.
21 days ago ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Sharjah, Sharjah Emirate, United Arab Emirates
Field
Company Size
68,000 Employees
Service Specialisms
Elevators
Escalators
Autowalks
Automatic building doors
Maintenance
Modernization
People flow planning
Digital access control
Sector Specialisms
Residential
Commercial
Industrial
Buildings
Government
Role
What you would be doing
crm management
pricing tools
lead generation
contract validation
solution matching
customer satisfaction
- Maintain full information of opportunities, tasks, and visits, while keeping CRM up to date
- Responsible for pricing using the approved tendering tools
- Accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing target, including proactively generating opportunities from outside the current customer base
- Proactively develop and create customer relationships in your area of responsibility
- Validate that the contents of the contract are in line with the negotiation process outcome
- Accountable for finding customer needs and matching KONE’s solution matching with those needs
- Ensures customer satisfaction and solves complaints with the rest of the KONE team
- Document and maintain the customer and contact information
What you bring
key accounts
uae experience
engineering degree
digitalization
5+ years
english communication
- Experience managing key accounts and major projects is a must
- Candidates with experience in the market in the UAE will be given priority.
- Bachelor's Degree preferably in engineering
- Experience within the same or similar industries working with developers, main contractors, and consultants
- Futuristic approach and passionate about new technologies and digitalization
- Minimum 5 years’ experience in one of the following: Complex Sales Process Management / Business Development / Key Account Management
- Ability to interpret and analyze customer needs
- Excellent English communication, presentation, and negotiation skills
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
- invited to complete an automated video interview.
Information not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1910
Years of Innovation
The company has a century-long history of pioneering advancements in the lift and escalator industry.
60+ Countries
Global Presence
Operates internationally, combining local expertise with large-scale capabilities in over 60 countries.
- Specializes in the design, manufacturing, installation, and maintenance of elevators and escalators.
- Focuses on making the flow of people in and between buildings smoother, more efficient, and sustainable.
- Known for its innovative solutions like the KONE UltraRope and KONE Destination Control System.
- A key player in both new construction and modernization projects, ensuring safety, energy efficiency, and reliability.
- Typically involved in landmark projects like airports, office towers, shopping centers, and residential complexes.
- Committed to technological advancements, including smart building solutions and predictive maintenance.
- Customer First: We create value for customers by understanding their needs and exceeding their expectations.
- Caring: We care about the safety and wellbeing of our people and the environment.
- Sustainability: We are committed to improving the efficiency and sustainability of urban life.
- Teamwork: We succeed together by sharing knowledge and working as one.
- Achievement: We strive for excellence and take pride in delivering outstanding results.
Net Zero by 2035
Carbon Emissions Target
Committed to achieving net-zero carbon emissions by the year 2035, demonstrating a strong focus on climate action.
56% CO2 Reduction
Emissions Decrease
Achieved a 56% reduction in CO2 emissions per unit of added value compared to 2018 levels by 2020, showcasing significant progress in emissions management.
30% Energy Savings
Product Efficiency
Focus on energy efficiency in product design, aiming for new products to achieve an average of 30% energy savings, promoting sustainable consumption.
80% Recyclable
Material Use
Ensures that 80% of materials used in new products are recyclable, supporting circular economy principles and reducing waste.
- Sustainability integrated into product design and lifecycle management.
50% Women
Senior Management 2023
Reflects gender diversity in senior leadership roles.
40% Target
Leadership by 2030
Aims to increase women in leadership positions by a specific future date.
- Launched a global employee training program focusing on unconscious bias and inclusive leadership.
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