Supervisor, Security

Overview

Manage security guards, develop SOPs, handle incidents, train staff, ensure compliance

Key Responsibilities

• tenant liaison
• sop development
• incident investigation
• security reporting
• staff scheduling
• training delivery

Tasks

-Collaborate closely with tenants on behalf of CF management to resolve issues and concerns and provide advice on loss control and other security matters; -Review, distribute and file daily memoranda, staff records and correspondence; -Monitor the dress, deportment and written reports of staff; -Supervise/handle sensitive, high profile situations in professional and exemplary manner; -Investigate tenant complaints, thefts and suspicious activities promptly and follow up with tenants, management and others; -Development and implement Standard Operating Guidelines to provide Security Department with clear, concise instructions for performing daily duties; -Write comprehensive security reports and summaries; -Maintain open communication with all personnel in order to seek new ways for improving the overall operation of the department; -Receive and checks invoices, ensures accurate coding and submits Requests for Payment for contract security and other related services; -Maintain currency of knowledge with respect to relevant legislation and regulations including, but not limited to: Collective Agreement(s), Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, The Criminal Code, and The Trespass to Property Act; -Schedule daily activities of staff to ensure qualified coverage of security functions; -Determine needs and resources and coordinate training of staff; -Conduct formal or informal training of staff in First Aid, CPR, handcuffing techniques, self-defense, report writing and other skills or knowledge related to security responsibilities; -Manage the activities of employees to ensure the timely and effective achievement of departmental goals and objectives, within prescribed policies, procedures and standard business practices; and -Provide regular motivation and mentoring to all staff to encourage ongoing professional development for succession planning purposes.

Requirements

• first aid
• whmis
• google suite
• security license
• college diploma
• leadership

What You Bring

-Understanding of budget process -Able to use good judgment, and communicate with tact and diplomacy -2 years supervisory experience or equivalent combination of related education, training and experience -College diploma in Law Enforcement and/or Security Administration; -Ability to delegate effectively and be flexible and adaptable in dealing with a diversity of people and situations -Excellent communicator, both written and verbal -Digital literacy in Word and Google Suite -Good report writing skills -knowledgeable of applicable federal, provincial and municipal legislation and regulations -Valid certification in First Aid, CPR and WHMIS -Strong organizational, prioritization and time management skills -Strong leadership, with good conflict resolution skills -Good problem solver with good decision making skills -Good customer service and leadership skills -A great teammate with strong interpersonal skills and a positive demeanor -Valid Provincial Security License -3 - 4 years’ experience with a security firm or law enforcement agency -Good knowledge of site security and life safety needs and Industry-related techniques, technology and trends

People Also Searched For

About Cadillac Fairview

-The company specializes in developing, managing, and owning high-quality office, retail, and mixed-use properties. -Cadillac Fairview’s portfolio includes iconic assets across Canada and select international markets. -The company’s projects often combine modern design with sustainability and innovative technologies. -Notable landmarks include the Toronto-Dominion Centre and CF Pacific Centre in Vancouver. -The company is committed to transforming urban landscapes and creating vibrant community spaces.

Sector Specialisms