HVAC Service Controls Lead Specialist

Description

• Assists in the loading and commissioning of all system and network-level controllers as required. Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
• Provides sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals.
• Assists in the coordination and creation of necessary drawings and equipment schedules for submittals and installation.
• Compiles job documentation, such as certificate of completion, customer training form, training certificates and punch lists.
• May provide field change information to the project team for the creation of as-built drawings and software.
• Compiles and/or completes projects as built and close-out documentation.
• Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to all control’s technicians in the branch. Provides safety awareness while working onsite with Johnson Controls subcontractors.
• Providing Scheduling and management support.
• Provide quotes to support recommendations and solutions.
• Assists in performing site-specific training for owner / operator on the total building control system.
• Manages assigned work to meet professional and efficient execution of time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner.
• Communicate with customers upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customers to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work.
• Assists in the development and testing of software programs necessary to operate the system with the intent of the project requirements.
• Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Coaches, supports and trains mechanical workforce on non-complex, non-critical equipment.
• Trains the customer in control systems operations. Delivers manuals and documentation to the customer for training needs as required.
• Consults with the customer through data gathered and site assessments. Provides field proposals for retrofits, upgrades and or enhancements to existing equipment. Assists sales by providing technical recommendations for sales leads.
• Keeps management and JCI contractor or customer informed of job progress and issues.
• Selects, orders, and tracks the delivery of materials for assigned projects. Coordinates factory-mounting processes to meet factory and project schedule.
• Other duties related to the installation, commissioning and servicing of building controls and facilities management systems and energy management systems, as assigned.
• Participates in release meeting with project field team.
• Assists in the design and configuration of building control systems as defined by the contract documents.  Creates flow diagrams, sequence of operations, and bill of material, network layouts and electrical schematics as required.
• Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.

Requirements

• Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
• Demonstrate effective writing skills as well as understanding of programs and software applications.
• Knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems.
• Effective communication skills to represent Johnson Controls on customer sites.
• Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
• Possesses the ability to explain technical information to technical and non-technical people.
• Vocational School four-year program graduate, an associate’s degree in a technical field, or two years’ experience in servicing electronic and/or mechanical systems.

Benefits

• JCI Employee discount programs (The Loop by Perk Spot)
• Competitive base salary and a comprehensive bonus program.
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one.
• Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.
• Extensive product and on the job/cross training opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance