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Dispatch & Planning Coordinator
Deutsche Windtechnik
Independent full‑scope technical maintenance provider for multi‑brand onshore and offshore wind turbines.
Coordinate dispatch, planning, and service order management for wind turbine operations.
9d ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Livingston, Scotland, United Kingdom
Onsite
Company Size
2,323 Employees
Service Specialisms
Maintenance Services
Repair Services
Technical Services
Asset Management
Operations & Maintenance
Engineering
Project Management
Consulting
Sector Specialisms
Wind
Onshore Wind
Offshore Wind
Wind Turbine Maintenance
Wind Turbine Repair
Wind Turbine Inspection
Technical Controlling for Offshore Wind Farms
Subsea Services for Offshore Wind Farms
Role
What you would be doing
Regular review of Rotorsoft cases, liaising with Local Operation Managers. Keeping Rotasoftcases up to date with relevant feedback
Coordinate and assign service and fault resources across all locations
Act as the point of contact for technicians for Service Orders/PIAX
Stores – resolving stock issues on SOs
Participate in daily call with Local Operations, Site Leads and Engineering to review faults and assign teams within Rotorsoft and Proalpha.
Liaise with PIAX / pro-alpha support
Fleet – liaise with technicians to arrange suitable dates for vehicle repairs/service.
Create, administrate and update the centralised plan/tracker for each area and vans for a rolling year (ensure all key activities are met by their due dates). Ensure any upcoming training/holidays/sickness is coordinated effectively with site requirements.
Participate in weekly meetings with Major Components to coordinate planned work effectively and ensure seamless execution of projects.
Line Management - Produce regular and ad-hoc reporting.
Participate in a weekly planning call with the Local Operations Manager (LOM) and Site Leads to verify the weekly and monthly plans.
Proactively raise service orders for all upcoming planned work
Support the Supply Chain in preparation for the stock take, ensuring all outstanding SO parts are consumed.
Ensure PIAX training is carried out for all technicians. Updates are communicated regularly.
Liaise with the technical department to ensure a smooth workflow process between Dispatch and Technical.
The employee database on Pro-Alpha is kept up to date with the creation/removal of required resources.
Communicate resource forecasts and service updates to customers.
Oversee and drive Service Order Closure/Interface – Process service orders (SOs) to ensure that all information is accurate, SOs are closed within the monthly timeframe, and all necessary steps are taken.
Training – Participate in monthly meetings to review all upcoming training
HR - new starts, set up on Pro-Alpha, training on PIAX and processes.
Finance to ensure SOs are closed by the month-end, ready for invoicing
Liaising with other departments to ensure relevant SO are marked as billable.
Weekly meeting with Supply Chain to ensure relevant parts/service kits are in stock/available for all planned work
Established in 2007, the company has since expanded globally.
€380M Sales
Annual Revenue
In 2023, the company achieved €380 million in sales.
7,500 Turbines
Serviced Units
Maintains over 7,500 turbines across multiple regions.
2023 Innovation
Drone Inspections Pioneered
Pioneered large-scale drone inspections in 2023.
Its expertise spans multibrand systems from Vestas, Siemens, Nordex, Gamesa, Enercon, GE, Mitsubishi and more.
Typically contracted for full and basic maintenance, blade service, technical controlling, remote monitoring and repowering projects.
Unusual fact: its training centers simulate real turbine environments—full nacelles—for hands‑on technician education.
It has created a dedicated European holding and expanded offshore services in the UK and Poland, showing agility in growth.
Culture + Values
Transparent
Innovative
Guiding (advisor and partner)
Efficient
Reliable
Culture of transparency and interdisciplinary communication
Respectful and reliable interaction with one another
Competence
Dedication
Strength of action
Fascination for and enthusiasm about wind technology
Flat hierarchies
Valuing knowledge sharing via competence centers
Environment + Sustainability
5.3 tonnes COâ‚‚
CO2 Emissions
Average carbon footprint per employee across operational emissions in 2021.
5% Annual Reduction
CO2 Reduction Target
Annual reduction target for company-wide carbon dioxide emissions.
12% Renewable Energy
Electricity from Renewables
Percentage of electricity consumption from renewable sources in 2021.
300 Trees Planted
Biodiversity Initiatives
Annual tree planting efforts as part of biodiversity conservation.
Prepares climate balance sheets for Scope 1 and Scope 2, expanding Scope 3
Mobility strategy: flights only over 373 miles; all flights carbon-offset; increasing fleet of electric, hybrid and hydrogen vehicles (27 EVs added in 2021); e-bike leasing
Repair/refurbishment workshops to increase proportion of overhauled spare parts and avoid emissions and waste
Aiming for 100% renewable energy by 2025
Goal: convert all sites to green electricity by 2025
Implements at least one biodiversity measure annually
Inclusion & Diversity
3.8/5 Rating
Diversity & Inclusion Rating
The company has a Glassdoor rating of 3.8 out of 5 for its Diversity & Inclusion efforts.
Equal Opportunity and Affirmative Action Employer statement on LinkedIn: non‑discrimination across race, color, religion, sex, age, disability, sexual orientation, gender identity
No published gender‑related statistics or specific DEI outcomes publicly available
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