Description

Key duties include directing daily production, scheduling installers to meet weekly goals, training and onboarding crew members, handling site escalations, inspecting work quality, ensuring compliance with SC plumbing codes and safety standards, and maintaining strong communication with homeowners to achieve 100% satisfaction. The manager also oversees warehouse operations, inventory control, material ordering, and coordination between sales, production, and installers while monitoring team productivity.

• Oversee daily bathroom installation production
• Manage and coordinate three full‑time installation crews
• Plan, schedule, and adjust installer workloads to meet weekly goals
• Lead installer training, onboarding, and skill development
• Serve as primary escalation point for job‑site issues
• Conduct regular site visits to inspect quality and provide support
• Ensure installations comply with SC plumbing codes and safety standards
• Communicate professionally with homeowners and address concerns promptly
• Maintain 100% customer satisfaction and uphold 5‑star reputation
• Manage warehouse operations, including inventory control and material ordering
• Prepare and deliver correct materials to each job site
• Receive, inspect, and organize supplier deliveries
• Coordinate timelines between sales, production, and installers
• Monitor installer performance, job completion times, and team productivity

Requirements

The Installation Manager role, based in Bluffton and Hilton Head, requires an active South Carolina plumbing license and will lead three full‑time installation crews, overseeing safe, efficient, and high‑quality bathroom installations. This hands‑on leader enjoys problem‑solving, training teams, and working directly with homeowners to deliver an exceptional experience.

Ideal candidates hold an active SC plumbing license, have a strong background in bathroom remodeling, plumbing, construction, or installation management, and possess proven experience managing multiple crews on residential projects. They demonstrate excellent leadership, coaching, and team‑building skills, a solutions‑oriented problem‑solving approach, exceptional customer service with homeowners, strong organizational abilities, and a valid driver’s license with a clean record.

• Active South Carolina plumbing license
• Strong background in bathroom remodeling, plumbing, construction, or installation management
• Proven experience managing multiple crews on residential projects
• Excellent leadership, coaching, and team‑building abilities
• Hands‑on, solutions‑oriented problem‑solving skills
• Exceptional customer service experience with homeowners
• Ability to work professionally with a retiree‑based customer demographic
• Highly organized with strong scheduling and time‑management skills
• Effective inventory, material, and logistics management
• Valid driver’s license with clean driving record

Benefits

Compensation includes a base salary of $85,000–$90,000 with performance‑based incentives that can bring earnings up to $100,000 per year, 3–4 weeks of PTO plus paid holidays, and a fully equipped company van with insurance and gas reimbursement. The position offers a Monday‑Friday schedule with no Saturday work and long‑term growth opportunities within a stable, respected local company.

• Base salary $85,000–$90,000 (experience‑based)
• Performance incentives up to $100,000 annual earnings
• 3–4 weeks paid time off plus holidays
• Fully equipped company van with insurance and gas reimbursement
• Monday‑Friday work schedule, no Saturdays
• Long‑term growth opportunities with a stable local firm

Training + Development

Interview process

Visa Sponsorship

Security clearance