Helps people transition out of homelessness via interim, affordable & supportive housing with services.
After-hours on‑site support and crisis intervention for residents of permanent supportive housing.
9 days ago ago
Junior (1-3 years)
Full Time
Los Angeles, CA
Onsite
Company Size
58 Employees
Service Specialisms
Employment support
Financial literacy
Educational opportunities
Substance addiction and health treatment
Youth programs
Case management
Benefits application assistance
Emergency shelters
Sector Specialisms
Residential
Affordable housing
Supportive housing
Role
Description
camera monitoring
incident reporting
hipaa compliance
emergency response
tenant support
after-hours programming
Respond in a timely manner in all aspects of communication with team member, participants, and partners
Serve as a mediator in conflicts and attempt to de-escalate anxious or aggressive tenants
Gain an understanding of each tenant's unique personal and medical needs to provide the best possible support and establish relationship. Use a harm reduction and trauma-informed care approach to assist tenants
Coordinate with onsite service staff in regard to tenants that need after-hours monitoring, follow-up, or assistance
Provide support with after-hours programming, tours, and participant events
Monitor cameras and respond to participant health and safety concerns in a timely manner.
Maintain daily reports, documenting any incidents in the HMIS/Champ database system, and reporting to the Property Management and Service team
Support with after-hours programing, tours and participant events
Be a welcoming presence onsite for tenants to engage with, by answering questions and providing information to tenants during select evening and weekend hours
Have schedule and site location flexibility (multiple sites) and be available to attend monthly meetings every second Thursday from 4-6pm
Maintains and executes confidential information according to HIPAA standards
In the event of an emergency such as a health or mental health crisis, fire, or presence of unauthorized persons, contact emergency services (e.g., police, fire departments, PMRT) and notify the appropriate individuals and/or after-hours maintenance
Identify tenants displaying severe mental health symptoms and promptly contact the Psychiatric Medical Response Team (PMRT) if their behavior is harmful to themselves or others
Attend regular monthly team meetings/trainings and PSH department meetings as scheduled
Requirements
crisis intervention
cpr/first aid
bilingual
physical exam
case management
problem solving
Ability to provide crisis intervention services
Ability to work independently and as part of a team
Must have the ability to lift a minimum of 50 pounds
Ability to past a Pre-Employment Physical Exam
Fluency in both Spanish and English is an advantage
Must have the flexibility to work evenings, weekends, and holidays at multiple sites
Must have the flexibility to work evenings, weekends, and holidays at multiple sites.
Strong advocacy and case management skills
Demonstrate empathy and maintain a non-judgmental attitude while interacting with individuals who have recently experienced homelessness
Obtain and maintains CPR/First Aid Certification
Display a high level of tolerance and understanding for individuals with mental health and physical health needs
Excellent organizational skills and the ability to follow through on tasks
Be familiar with the building lease term agreement and house rules
Proficiency in written and verbal communication
Experience in dealing with substance abuse, mental health, and crisis intervention desired
Ability to pass post-offer Tuberculosis (TB) clearances
Regular and prompt attendance in the office is required at all times
Effective problem-solving, communication, and interpersonal skills
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must pass post‑offer tuberculosis (tb) clearances.
background check performed after a conditional offer; candidates can explain or contest convictions.
Company
Overview
1983
Year Established
The organization was founded in Los Angeles to address homelessness.
30
Properties Managed
They develop and manage properties offering various types of housing support.
$19M
Annual Budget
The organization operates an annual budget to blend real estate with social services.
103
Affordable Units
Sun Commons offers 103 units of affordable and supportive housing in Sun Valley.
It expanded from outreach programs to developing and managing properties offering interim, affordable, and supportive housing.
Its projects span short-term shelters, transitional apartments, and long-term supportive communities for families, individuals, and veterans.
The organization integrates housing with wrap-around case management, job assistance, health services, and more to ensure lasting stability.
A standout is ‘The Irmas Family Campus’, a purpose-built administrative and service hub designed to centralize client support.