Project Coordinator

Description

• Acts as the primary interface with the customer network of reps and distributors in North America as well as intercompany globally with Europe and Asia. Coordinates all aspects of orders between the customer and manufacturing. Works closely with Technical Service and Engineering to facilitate customer drawing approvals on Engineered to Order products. Keeps management aware of any potential problems.
• Submits Installation, Operation, and Maintenance manuals for assigned projects as required to stakeholders. These range from standard pre-prepared documents to highly detailed, technical manuals. Also provides Quality documentation to Eaton Representatives and others as necessary.
• Performs all standard customer service responsibilities such as order entry, expediting, credits/RMA’s, proof of delivery, etc.
• Attends departmental meetings with Sales, Engineering, and Manufacturing to provide insight into priorities and prepares reports for management showing status of each project job. Elevates any potential issues to immediate supervisor.
• Advises the Technical Sales team when customer changes have been made during the drawing approval process and assists in determining when these changes require corresponding price adjustment.
• Reviews all orders upon receipt for compliance to the quotation and standard terms and conditions. Responsible for understanding and administering all the technical and commercial requirements of the order. Immediately advises customer and representative of any conflict and begins resolution.
• Reviews production schedules covering all phases of the order through Engineering, Credit and Manufacturing with the customer. Ensures all orders stay on schedule and/or advises supervisor of potential delays and communicates with the customer. As required, schedules customer meetings during the initial order review, during the drawing approval process as well as during the manufacturing portion of the job.

Requirements

• Ability to speak effectively on the phone and before groups of customers and employees of the organization.
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Chanhassen, MN / Tinton Falls, NJ will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.
• Bachelors degree from an accredited institution and 3+ years of Account Management/Project Management experience OR HS Diploma/GED and 5+ years of Account Management/Project Management experience
• Must be able to work in the United States without corporate sponsorship now and within the future
• Ability to read and interpret documents such as purchase orders, specification requirements, procedure manuals, government and international shipping and trade regulations, letters of credit and other correspondence.
• Experience utilizing Sales Force

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance