Community Safety Officer

Description

In this role, you’ll protect our customers, communities and assets through prevention, early intervention, and robust case management whilst fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities.

• Complete full case management, including proportionality assessments and preparation should any legal action be required.
• Build and maintain effective relationships with local statutory officers in a designated area.
• Champion a culture of safeguarding, inclusion, and customer empowerment.
• Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.
• Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management
• Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible.
• Ensure compliance with policies and procedures

Requirements

Are you passionate about creating safer, stronger communities? At Amplius, we’re looking for a proactive Community Safety Officer to deliver proactive and effective Anti-Social Behaviour (ASB) and Community Safety Services across our Peterborough region.

A full UK driving license is essential for this role.

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

DBS clearance is required for this role.

• Maintain a detailed knowledge of anti-social behaviour best practice and legislation
• Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014
• Up to date knowledge of the regulatory environment
• Able to travel around a large geographical area as required
• Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges
• Good knowledge and experience overseeing complex ASB & Community Safety case management.
• Experience of building positive relationships with Local Authority partners and other key stakeholders
• Able to use housing systems effectively
• Ability to manage a team
• CIH Level 2 – already achieved, working towards or willing to do so.
• Understand and work towards regional performance against KPI’s, service standards and customer satisfaction measures

Benefits

Hybrid with a weekly presence in our Peterborough office

£37,400 per annum

Salary: £37,400 per annum

Location: Hybrid with a weekly presence in our Peterborough office

Training + Development

Interview process

Visa Sponsorship

Security clearance