Service & Support Customer Data Specialist at Wisenbaker Builder Services in Houston, TX | Kablio

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Service & Support Customer Data Specialist

Wisenbaker Builder Services

Sources, manufactures & installs cabinets, countertops, flooring, window coverings and home products for builders.

Manage and ensure accuracy of customer product catalog data and support tickets.

2 months ago ago

Junior (1-3 years), Expert & Leadership (13+ years)

Full Time

Houston, TX

Office Full-Time

Company Size

868 Employees

Service Specialisms

Construction services

Project Management

Consulting

Engineering

Architecture

Property Development

Design

Technical Services

Sector Specialisms

Residential

Custom Homebuilding

New Construction

Home Products

Cabinet Manufacturing

Countertop Manufacturing

Flooring

Window Coverings

Role

Description

reporting

data management

customer support

data enrichment

catalog auditing

Provide insights and reports that help teams work smarter
Manage and maintain product data SKUs, pricing, images, descriptions
Respond to customer tickets with accuracy and urgency
Coordinate with Sales, Marketing, and Support teams to gather and enrich data
Clean, audit, and organize catalogs across systems

Requirements

communication

construction

excel

crm

problem solving

Great communicator who keeps customers and teams in sync
Experience in construction/homebuilding? Even better
Strong Excel skills and attention to detail
Experience with customer data, product catalogs, or CRM systems
You enjoy solving problems—and doing it right the first time

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Began as a carpet installer for new homes and steadily expanded its offerings over decades.
Vertically manufactures and installs cabinets, countertops, flooring, window coverings, sinks via Texas design centers and global sourcing from Asia and Brazil.
Typical projects include full turnkey interior packages for large residential developments across major Texas markets.
Sector strengths span Residential, Commercial, and Infrastructure services tailored to new-home builders' needs.

Culture + Values

Fosters a culture of safety, teamwork, and respect.

Environment + Sustainability

Committed to sustainable building practices.
Aim to reduce environmental footprint by promoting energy-efficient products.
Focus on minimizing waste and using environmentally friendly materials wherever possible.
Sustainability is integrated into every project to ensure long-term environmental impact reduction.

Inclusion & Diversity

The company values a diverse and inclusive workplace.
The company aims to create an environment where all employees feel valued and respected.
The company has implemented policies to ensure equal opportunities for all employees, regardless of gender or background.

Articles

Founded in 1970

Company History

The company was established in 1970, marking the beginning of its journey in the home installation and manufacturing industry.

$350 million

Annual Revenue

The company generates an estimated annual revenue of $350 million, reflecting its sustained growth and market presence.

100%

Customer Satisfaction Rate

The company consistently achieves a perfect score in customer satisfaction, reflecting its commitment to exceeding expectations.

95%

On-Time Delivery

The company maintains a high standard of reliability, ensuring that 95% of its deliveries are completed on schedule.

500+

Team Members

The company boasts a strong and collaborative team of over 500 employees, fostering a culture of safety, teamwork, and respect.

2023 and 2025

Manufacturing Expansion

The company launched major cabinet manufacturing plants in 2023 and 2025, further strengthening its production capabilities.

1st

Industry Ranking

Recognized as the top performer in its industry, the company leads with integrity and ethical conduct.

Net Zero by 2030

Emission Target

Committed to achieving net zero emissions by the year 2030.