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Ops Supervisor Hauling
Republic Services
Supervises hauling operations, drivers, safety, customer service, and efficiency.
8d ago
$93,920 - $140,880
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Milpitas, CA
Field
Company Size
42,000 Employees
Service Specialisms
Non‑hazardous solid waste collection
Waste transfer
Waste disposal
Recycling services
Energy services
Sector Specialisms
Residential
Commercial
Industrial
Manufacturing
Retail
Special Waste
Hazardous Waste
Recycling
Role
What you would be doing
safety program
route optimization
customer service
productivity goals
maintenance coordination
budget management
- Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program.
- Work with the sales team to identify and eliminate any unsafe conditions on new route or for new customers.
- Interact with customers to solve and rectify any issues and improve the overall customer experience.
- Lead drivers to exceed productivity goals and expectations for all routes.
- Execute other operational plans to help achieve or exceed the division’s budgeted goals.
- Is collaborative; builds and works with teams.
- Understand and provide leadership to achieve and communicate about safety goals and objectives.
- Understand, support and execute service delivery while actively supporting maintenance and the operational role in fleet quality and maintenance.
- Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees.
- Build and develop talent on the team, understand employees’ career goals and provide coaching to get employees ready for advancement with the Company.
- Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.
- Create a collaborative, communicative team environment and drive employee engagement with the Company.
- Reduce route hours to the extent possible with techniques such as service conversions and container upsizing.
- Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
- Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
- Create, modify, and improve routes to maximize density and improve efficiency.
- Establish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses per established and agreed plans.
- Work to remove unsafe conditions or situations from drivers’ routes.
- Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
What you bring
leadership
hiring
goal management
ethical
creative thinking
problem solving
- Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams
- Understand missed pickup goals and meet or exceed expectations related to those goals.
- Able to direct large staff.
- Demonstrates and promotes ethical behavior.
- Creative thinker who challenges conventional solutions.
- Demonstrated problem-solving, analytical, critical-thinking and decision-making skills.
- 1 year of lead or supervisory experience.
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Employee and Family Assistance Program (EAP).
- Life insurance and accidental death & dismemberment insurance.
- Employee discount programs.
- Employee Stock Purchase Plan (ESPP).
- Great Place to Work
- Short- and long-term disability.
- Health care and dependent care spending accounts.
- 401(k) plan with a generous company match.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1981
Year Founded
Established as a regional waste hauler.
$16 Billion
2024 Revenue
Annual revenue achieved in 2024.
$2+ Billion
2024 Net Income
Net income for the year 2024.
- It operates collection, transfer, recycling centers, landfills and energy‑from‑waste facilities across the U.S.
- Typical projects include curbside residential pickup, commercial/industrial waste hauling, recycling operations and landfill gas‑to‑energy plants.
- Specialisms span residential and commercial collection, industrial waste services, recycling processing, hazardous waste treatment, and renewable energy generation.
- Safe – We protect the livelihoods of our colleagues and communities.
- Committed to Serve – We go above and beyond to exceed our customers’ expectations.
- Environmentally Responsible – We take action to improve our environment.
- Driven – We deliver results in the right way.
- Human-centered – We respect the dignity and unique potential of every person.
35% emissions reduction
Net-zero greenhouse gas target
Aims to reduce absolute Scope 1 and 2 emissions by 35% by 2030, aligned with the Science Based Targets initiative (SBTi).
15% emissions reduction
Early achievement of interim target
Reduced operational greenhouse gas emissions by 15% as of 2023, meeting the 2025 interim target two years early.
40% material recovery increase
Resource recovery goal
Aims to increase the recovery of key materials by 40% by 2030, supporting circularity and resource efficiency.
50% biogas reuse increase
Biogas beneficial reuse target
Committed to increasing biogas sent to beneficial reuse by 50% by 2030, enhancing renewable energy generation.
- Open five new renewable natural gas plants; renewable-energy portfolio includes 86 projects
- Deploy collision-avoidance cameras on collection trucks (2,200+ units)
- Pace electrification: goal for 50% of new refuse vehicle purchases to be EVs by 2028
- Initiatives include landfill-gas-to-energy, polymer center for plastics circularity, recycling and organics programs
- Employee engagement goal: maintain ≥ 88% by 2030 (supports sustainability culture)
50% Ethnically Diverse Workforce
Diverse Workforce Representation
Half of the company's workforce is composed of ethnically diverse individuals, reflecting a commitment to inclusivity.
38% Leadership Roles by Women
Women in Top Leadership
38% of top leadership positions within the company are held by women, showcasing progress toward gender equality.
$75.8M with Diverse Suppliers
Diverse Supplier Spending
The company spent $75.8 million with certified diverse suppliers in 2022, aiming for $150 million by 2025.
82% Employee Satisfaction
Employee Satisfaction Rating
82% of employees rated the company as a great place to work in a 2024 survey, reflecting a supportive workplace culture.
- Established MOSAIC Council in 2013 to drive inclusion efforts, including recruiting partnerships, training, leadership development, and business resource group support.
- Removed college-degree requirements for many roles to broaden access and inclusivity.
- Aims to achieve 50% diversity in leadership roles by 2030.
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