Network Engineer II

Description

• Follows defined procedures to monitor systems and resolve problems.
• Participates in short-term and long-term project efforts with stakeholders and Business Technology resources.
• Works with other engineers to understand technical requirements.
• Provides Level 3 production support, troubleshoots problems, notifies appropriate resources in the event of failure and works with resources to resolve issues; complies with service level agreements.
• Adheres to security requirements and procedures, reports issues as appropriate.
• Maintains, monitors and supports network security, VPN, wireless, load balancing, routing and switching infrastructure.
• Monitors network operating capacity in terms of response time, availability and security, monitors hardware/software activities and resource utilization for capacity planning, suggests upgrades as needed.
• May support multiple infrastructure platforms of medium complexity with multiple concurrent users ensuring control, integrity, accessibility and performance.
• Analyzes and reports on operational metrics to ensure success in process improvements and capacity planning; may suggest other operational metrics to implement and monitor.
• Identifies problems and optimizes performance as needed; escalates as appropriate; follows change management process and procedures.
• Documents new or modified functions, modules, software or systems.
• Monitors alerts and takes appropriate actions; performs routine maintenance tasks for assigned systems such as backups and patch management; performs health checks based on check lists.
• Works with project teams to understand business needs.
• Provides feedback and recommendations on requirements; ensures processes and requirements are met such as backup and system availability.

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance