Inside Sales Representative at Universal Windows Direct in Bedford Heights, OH | USD17-18 | Kablio

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Inside Sales Representative

Universal Windows Direct

Provides high-quality home improvement solutions, including windows, doors, and siding.

Sell home improvement solutions via inbound/outbound calls, set appointments, and generate referrals.

14 days ago ago

$17 - $18

Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years)

Contractor

Bedford Heights, OH

Field

Company Size

500 Employees

Service Specialisms

Custom Window Installation

Entry Doors

House Siding

Gutter Protection

Roofing

Attic Insulation

Sector Specialisms

Residential

Home Improvement

Custom Repair

Remodel

Role

Description

customer service

appointment setting

lead follow-up

solution offering

Provide an excellent first impression to every customer you interact with
Set appointments and generate referrals for our Outside Sales team
Drive new business through inbound and outbound follow ups
Offer helpful solutions to customer’s home improvement needs

Requirements

customer service

goal setting

inbound calling

phone etiquette

multitasking

remote

Strong listening and conversational skills.
B2C or B2B or Customer Service experience.
Ability to set and achieve goals.
1-2 Years of inbound/outbound calling.
Exceptional training; including our exclusive sales process.
Good organizational skills and the ability to multitask.
Excellent phone etiquette.
Ability to work from home.

Benefits

Basic and Voluntary Life and AD&D Insurance for Employee and Family
Competitive compensation packages (base hourly & uncapped commission)
401(k) Retirement Plan with company match
Overtime opportunities
Medical, Dental, and Vision Insurance with Plan Options
Opportunities for career growth and rapid advancement throughout the company.
Uncapped earning potential.
Personal and group coaching designed to take your skills and abilities to the next level.
Paid Time Off (PTO). For any vacation, personal, and sick day needs.
$17- 18 per hr .

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to offer top-notch home improvement solutions that enhance comfort and value.
Specializes in energy-efficient windows, doors, and siding, improving both aesthetics and efficiency.
Has grown into a leading provider of replacement windows and exterior home solutions across multiple states.
Focuses on providing a seamless customer experience, with a dedication to quality craftsmanship and service.
Known for offering a wide range of customizable products to suit any home design or budget.
Regularly delivers projects that significantly boost energy efficiency and curb appeal for homeowners.

Culture + Values

We believe in delivering superior customer service and creating long-term relationships built on trust.
We focus on quality and efficiency with every product and service we provide.
Integrity is the foundation of all our business decisions and interactions.
Our team is passionate, hardworking, and driven to make a positive impact on the lives of our customers.
We constantly strive for innovation and improvement in our products, services, and operations.
We provide an outstanding work environment where every employee is valued and encouraged to grow.

Environment + Sustainability

Committed to energy efficiency and environmentally friendly practices.
Offers Energy Star® rated products to reduce energy consumption in homes.
Focuses on sustainable manufacturing processes with recyclable materials.
Aims to reduce its carbon footprint by providing energy-saving products for homeowners.
No specific net-zero target date or detailed sustainability goals are listed.

Inclusion & Diversity

No specific DEI strategy or gender-related statistics are listed on the website or LinkedIn.

Articles

I Love My Windows Sweepstakes

Financing Information