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Key Account Manager
Jewson
Manage relationships with large key customers, handle estimates, orders, and deliveries, and identify opportunities for sales growth.
19d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Leeds, England, United Kingdom
Office Full-Time
Company Size
6,000 Employees
Service Specialisms
Project estimating
Tool hire
Brick and timber specialist
Kitchen and bathroom showrooms
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
product sourcing
account management
data provisioning
order management
revenue growth
branch collaboration
- Source non-standard or bespoke product requirements in line with customer needs and timelines. Liaise with suppliers to confirm availability, pricing, and delivery dates.
- Manage and grow our large key accounts.
- Provide specification & product data, including data sheets as required.
- Manage the full order lifecycle — inputting orders, monitoring fulfilment, and ensuring timely and complete deliveries in collaboration with internal branches and logistics teams.
- Follow up and requote projects as required to meet or exceed agreed revenue, margin, and growth targets across assigned customer base.
- Work closely with branches to ensure customer orders are prioritised, accurate, and aligned to site schedules and specific delivery requirements.
- Build and maintain relationships with customer procurement teams, Quantity Surveyors, Project Managers and Site Agents.
- Act as the day-to-day operational contact for allocated housebuilder sites, managing build progress and ensuring the right materials arrive at the right time and in the right quantities.
What you bring
customer support
driving licence
communication skills
site visits
project coordination
commercial awareness
- Experience within a sales, account management or customer support role - ideally within builders’ merchant, supplier, or construction-related role.
- Full UK Driving licence.
- Clear and professional communicator across phone, email, and in-person; able to build relationships with customers at all levels, local branches, suppliers and regional support teams.
- Be proactive, responsive, and visible, including regular site visits and customer check-ins.
- Project coordination, prioritisation and multitasking skills.
- Commercial and pricing awareness of margins, rebates, delivery charges, and credit processes.
- Retirement Savings Plan (Pension) – with Legal & General.
- Employee Discount.
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Wellbeing Centre via WorkPerks.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
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Interview process
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Visa SponsorshipInformation not given or found
Security clearance- criminal background check
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Company
Overview
170 years
Company History
Operational and evolving in the UK market for a significant period.
- With a vast network of branches across the country, serves a wide range of construction projects.
- Offers an extensive product portfolio, ranging from timber and plumbing supplies to building materials and tools.
- Specializes in sectors such as residential, commercial, industrial, infrastructure, and energy.
- Known for providing tailored solutions with a focus on quality and service.
- A trusted partner, having supplied products to iconic buildings and landmark projects.
- Prides itself on expert knowledge across its materials, helping clients choose the right products.
- Safety is a top priority
- Customer satisfaction is a focus
- Committed to continuous improvement
- A team-driven business
- Act with integrity
- Passionate about providing sustainable solutions
Net zero by 2050
Carbon Emission Target
Achieving net zero carbon emissions by a significant future date, marking a commitment to sustainability and climate action.
Over 90%
Responsibly Sourced Products
A substantial majority of products are sourced responsibly, reflecting a dedication to ethical and sustainable practices.
- Aiming to reduce carbon emissions in supply chain operations
- Committed to supporting circular economy principles, including waste reduction and recycling
- Promoting sustainable building materials and energy-efficient solutions
26% Leadership Roles
Women in Leadership
Reflects the proportion of women in leadership positions within the company, highlighting gender representation at senior levels.
- Jewson has a comprehensive diversity and inclusion strategy to create a fair and inclusive workplace for all employees.
- The company actively pursues attracting diverse talent through strategic partnerships and innovative recruitment methods.
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