Business Operations Support Analyst
Abb
Provide Level 1 ops support, data maintenance, and troubleshooting for ABB systems.
4 days ago ago
Junior (1-3 years)
Full Time
Phoenix, AZ
Onsite
Company Size
105,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Design
Technical Services
Turnkey
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
it support
incident response
data maintenance
system optimization
process management
hardware troubleshooting
- Provide Operations support by troubleshooting, data maintenance and submission of IT request.
- Execute all assign task in accordance with IS and operational processes according to the agreed RACIS specification.
- Respond to incident tickets in a timely and efficient manner.
- Provide technical support to end users by identifying and management resolution of system data maintenance and troubleshooting hardware and network related issues.
- Partner with internal and external providers to support system optimization.
- Proactively support the installation, management, maintenance, and optimization of internal and cross functional processes.
What you bring
blue yonder
marc
level 1
bachelor's
communication
teamwork
- Ability to work independently and/or as a team
- Blue Yonder Suite (WMS, TMS, OMS, LMS) Experience or 2+ Years of DC Operational Experience
- Strong communication and interpersonal skills
- Subject matter experts of operational systems including but not limited to MARC, Blue Yonder suite
- Ability to navigate across all processes within the distribution network.
- Systems Level 1 ops support.
- Bachelor’s degree in Information Technology, Computer Science, or related field
- Employee Assistance Program
- Company paid life insurance (2X base pay)
- Employee discount program
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Short Term Disability – up to 26 weeks – Company paid
- Voluntary life and AD&D – 100% employee paid up to maximums
- 401k Savings Plan with Company Contributions
- Parental Leave – up to 6 weeks
- Company paid AD&D (1X base pay)
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Choice between two dental plan options: Core and Core Plus
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Vision benefit
- Employee Stock Acquisition Plan (ESAP)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1883
Year established
The company was established in 1883, marking the beginning of its journey as a global technology leader.
- A global technology leader with a rich history of innovation.
- Focuses on electrification, automation, robotics, and digitalization for global industries.
- Delivers solutions to improve productivity, energy efficiency, and sustainability.
- A key player in sectors like utilities, transportation, manufacturing, and infrastructure.
- Notable projects include electrification of rail networks, automation in factories, and energy-efficient grid solutions.
- Continues to lead in integrating cutting-edge technologies, combining the digital and physical worlds.
- Customer orientation
- Innovation
- Collaboration
- Sustainability
- Integrity
- Accountability
2050
Net Zero Commitment
Aim to achieve net zero carbon emissions across operations and supply chain.
- Sustainability at the core of business model
- Reduction of CO2 emissions in operations and supply chain
- Committed to renewable energy
- Energy efficiency solutions for customers
- Increased use of recycled materials in products
- Support for the UN Sustainable Development Goals
24% Women Leadership
Gender Diversity in Leadership
Percentage of leadership positions held by women in the organization.
30% Target by 2025
Target Goal for Women
Aim to increase women in leadership roles to 30% by 2025.
- Partnerships with global organizations to promote inclusion
- Focused efforts on empowering women in technical fields
- Promotion of a culture of respect and equal opportunity
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