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Manager, CyberSecurity and Risk Management
Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Lead IAM program, manage vendors/teams, ensure compliance & risk mitigation.
Reporting and Communication: Create and present reports and dashboards for senior management and other stakeholders on vendor performance, spending metrics, and compliance posture
Execute the IAM/IGA vision: Execute the Identity and Access Management (IAM) program roadmap that aligns with business objectives and risk tolerance
Ensure compliance: Collaborate with audit and compliance teams to ensure adherence to relevant regulations and standards, such as GDPR, SOX, and NIST
Focus on continuous improvement, automation, and standardization of IAM processes
Vendor Orchestration: Oversee and prioritize service delivery for four Managed Service and five Identity Product Vendors (OKTA, HYPR, Delinea, Saviynt, Entrust) and a host of cross-functional teams in infrastructure and business areas
Operational and Technical Oversight: Coordinate with Identity Engineering and Operations teams to understand vendor tasks and ensure third-party capabilities are aligned with internal initiatives
Oversee access review operations: Lead and automate periodic access reviews and certification campaigns to validate that users still have appropriate permissions, reducing the risk of "privilege creep"
Vendor Management: Manage the on and offboarding of managed service provider personnel and oversee operations procedures
Monitor and enforce policies and standards: Enforce policies and standards related to IAM, ensuring they meet both internal requirements and external regulations.
Oversee delivery of projects and initiatives related to IAM systems upgrades, integrations, and automation
Manage the team: Manage an outsourced team of identity specialists, engineers, and support fostering a culture of continuous improvement
What you bring
cissp
okta
azure ad
iam
5 years
problem solving
Certified in CISSP/ CIAM/ CISM/ CRISC is highly preferred
Hands-on experience with major IAM /IGA platforms (e.g., Saviynt, Okta, Azure AD), on-premise and private/public cloud IaaS, PaaS platforms (e.g., Entra, Google Cloud)
Demonstrate ability to build consensus with a variety of key stakeholders, including business and technology leaders, to influence successful outcomes
Excellent analytical and problem-solving abilities to troubleshoot and resolve complex issues and assess vendor performance, manage risks, and make data-driven decisions
Min. 5 years of experience in cybersecurity, with significant time dedicated to IAM and identity governance (IGA)
Strong knowledge of security concepts, risk management, architecture, and regulatory frameworks (e.g., NIST, ISO 27001)
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